HH Silica C&C

No sun on the small terrace, dogs barking all day,sheets on the bed were far to big and hanging on the floor,duvet had a blood smear on it, only one toilet roll and one bin bag,about 2 inches of washing up liquid, the whole place need an upgrade, bathroom door was just hanging from the top and seems very unstable,q

Hi, we enjoyed the holiday and that apartment was lovely, there is 2 things though, I think getting charged 40.00 for checking in at 7:30 was wrong and inappropriate as I advised them 3 weeks earlier that we wouldn't arrive until then and it's not like someone was there to let us in. There was just keys left in a box at the gate with no numbers on the keys and it took us half an hour to find the apartment, also when we were booking the apartment one of the selling points was the pool but there was no mention of that been closed until May which I believe was a complete misrepresentation and we should off been told there was no pool at our disposal before booking.

Accommodation is right beside a construction site. The add did say there may be some construction noise, however it was co start from 8am until we left at 4pm. We left as we.coukd not bare the noise any longer. We were offered a 1 bed for a family of 4( 2 adults and 2 teenagwrs) so sharing a bed was not an option. We were also offered a refund. 8 days later the refund still has not come and I do not believe it will. When I complained I was told to close the windows and doors. We did not travel from Ireland to spend a week shut inside. Even with the doors and windows closed the noise of lorry's reversing, work men shouting and gravel being delivered all day was unbearable. We stayed 1 night of the 6 nights we booked 21st October 24. I wouldn't recommend this property for at least a year the construction work is not nearly done.

Large apartment block being built beside it, but didn't really bother us, as it didn't seem to be full-time.

No toiletries as advertised No toilet paper as advertised It’s not on the ground floor as advertised, it’s floor one as we needed a lift or stairs to access the apartment. Not a problem for us, but someone may NEED it on the ground floor. One occasion, we went to use the pool at 11:30am, but was told no as it was being cleaned, I understand it has to be cleaned, but why not clean it earlier in the morning. We actually didn’t get in the pool until 12:30pm