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Verified reviews from real guests who have already stayed here.
Overall friendly staff; however, issues with communication during problems led to dissatisfaction.
Numerous reviews highlight the great location as a significant positive aspect.
Food received excellent reviews for variety and quality.
Rooms are described as comfortable and newly renovated with excellent sea views.
Good breakfast and modern facilities offer decent value, although some felt amenities should be included.
Some amenities like the spa had an additional cost, which led to disappointment.
“Great fun in pool, staff were fantastic but restruant could do with more options.”
Facilities was great the pool was wonderful and warm.
The food was below my expectations for a 5* as we was moved to hipocampo palace. I thought there would be more variety and more options for vegetarians not just salads.
“Great Everything”
Nice hotel, excellent staff and facilities, perfect location seafront with sandy beach. Room cleaned every day. Good WiFi and hot water that doesn't run out like in other hotels. Bike hire from front desk. Perfect holiday
Mini fridge and kettle would be an improvement but I suppose the running costs of these items would put the prices up.
“Overall good, great views and location but lacks amenities and requires some renovations.”
Overall the stay was good. The location and views from our balcony to the beach were amazing. Staff was nice. If you only require a room to stay in with amazing views and location, this hotel is a great choice.
The hotel and rooms are a bit old and requires some renovation. Also the room lacks amenities like water/coffee and fridge. Although its okay not having free water/coffee but a small fridge would’ve been great to cool our water bottles and some food when needed.
“Great family stay”
Very friendly staff, perfect location, delucios food, clean facilities perfect stay!
“Great sea views - good value for money - friendly staff !”
Very nice location right in front of the beach…. The hotel was very clean and well maintained despite being already a bit older…. They told us that the hotel will close now to be completely refurbished and renovated and will become a four star hotel … Staff was very friendly ! But best of all - the amazing ocean view from the 7th floor !! 😍😍😍 (definitely worth paying a little bit extra for a room with sea view !)
The only thing I did not like was the breakfast ! The products were of basic quality - juice from concentrate, coffee was not good, sausages very artificial… the fruit salad looked like it came out of a can… the quality of the breakfast was really not great !
“As above”
We have stayed at the hotel on lots of occasions and thought the food was the best we have had over previous holidays. We have always found the staff friendly and welcoming, and part of the holiday experience.
We understand the hotel caters for mainly German tourists, but find the lack of English speaking t.v. channels a probable reason for UK holidaymakers not feeling as valued. As the hotel is going through a refurbishment, we hope the company, wishes to appeal to all nationalities, to make it, an even more enjoyable experience.
Hipotels Don Juan · Cala Millor
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