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Verified reviews from real guests who have already stayed here.
Conveniently located with a short walk to beach and bars.
The hotel is described as spotlessly clean and smelling amazing.
Food quality was highlighted as delicious and diverse.
Amenities such as the pool and gym were positively reviewed.
Staff are described as super friendly and pleasant.
Overall positive experiences mentioned across various reviews.
“Very nice”
It was our first time in Mallorca, and we stayed at HM Balanguera Beach Hotel. The hotel looks good ,very clean, modern, and perfectly located close to the beach. I especially want to mention Raúl at reception, who was incredibly kind, professional, and always had a warm smile. He went above and beyond to help us with everything we needed from giving great local recommendations to making sure we felt comfortable throughout our stay. His positive attitude and genuine care really made a difference and turned a great trip into an unforgettable experience.
“3 star experience at 4 star prices. Basic rooms but overall nice facilities”
The pool area, proximity to the beach and rooftop bar area were all nice. Breakfast was great and never felt too crowded.
The reception & bar staff at times were not overly helpful. The answer to almost all of our questions was “no, we can’t do that” or “I don’t know”. The staff had no recommendations for restaurants in the local area surrounding the hotel. After checking in to our room, the room smelt strongly of bleach and felt very basic. 5 minutes after getting into our room, 2 members of staff entered the room without knocking much to everyone’s surprise! We received a call from reception to say they hadn’t completed the clean and our room wasn’t ready despite them checking us in. We were asked to vacate the room for it to be finished which we did so, on returning - nothing had changed, just the Balcony door had been left open. I noticed the staff handing out robes and slippers and asked if we could have some for our room, I was told “no these are for premium rooms only”. The ‘Spa’ wouldn’t be considered a spa compared to other places we have stayed. The Sauna and Steam room are by booking only - you are given a 30 minute slot but when we booked, the sauna was only turned on at the start of our slot so didn’t warm up in time so was unusable. We asked to book treatments and were told they needed 2 days notice despite emailing ahead of our trip to confirm we could book and were not informed of this. The gym was too small for more than 2 people to use at once. Overall I felt the hotel was more of a 3 star than 4 star standard. Basic rooms that sometimes did not feel well cleaned.
“Great short break”
Really nice hotel,simple,compact rooms with all you need for a short break,fridge ,separate toilet and shower,nice little balcony.The whole hotel is spotlessly clean and smells amazing.One minute walk to beach and bars but very quiet when sleeping.Gearing down this time of year so bars very quiet but nice for a quick drink.Staff all super friendly,from reception to maids and restaurant/bar staff.Breakfast very nice and not overcrowded.Really enjoyed our stay here
“Simple comfortable hotel well situated and with easy access to beach, bars and restaurants”
Stayed at the hotel and wasn’t let down. The feedback on the rooms was how small they were and I saw some that were small but the room I stayed in was a good size. Almost like a studio. I would prefer a sectioned off bathroom but didn’t matter. Beds were comfy and the room was cleaned daily. Breakfast they had a good selection of hot, cold, sweet and savoury options. Coffee machine was good and never issues with running out of food. Pool area on the ground floor was good, sun came over around midday and parts of the pool are shaded till well into the afternoon. The beach is a very short 3 minute walk and the beach itself is beautiful and the water is warm and enjoyable. Loads of beach bars and some good restaurants around. There is a bus service very regularly into Palma centre and cost €2 per person and runs till late. Very convenient hotel, ticks all the boxes for a week away.
“Fabulous hotel!”
This was a fabulous hotel in every aspect. It is modern, clean, perfectly located, and beautifully decorated. The rooms are spacious. I stayed in a room with a terrace overlooking the pool and it was simply gorgeous. What I loved the most though was the professional service by the hotel team. They were well versed on the area and provided vital information so that I could make the best of my stay. I cannot say enough good things about this hotel. They a by and bicycles are available for rent, which I took advantage of. The beach is right across the road, and it is beautiful. I highly recommend this hotel and would return in a heartbeat!!!
“Modern, clean and quiet hotel in an ideal location.”
Just back from an excellent stay here with my husband and friends. Hotel is very clean and crisp modern decor. Staff were very welcoming on arrival and informative and had the same consistency with the staff throughout our whole stay at both reception, the pool and the bars. Great service all round. Rooms are small as has been described but it suited us perfectly and wasn’t an issue. We had a pool view and a bali bed on the balcony which was lovely. Great facilities in the room -toiletries, hairdryer, tea, coffee, kettle, fridge, safe. Only thing missing was an iron but you can get that at reception. Pool always had plenty loungers any time we went and the bar service is great too. The snack menu is really extensive with club sandwich, Casper salad, pizza, burgers etc. Loved the roof top bar with Dj at the weekend and the plunge pool too. Felt a very chilled, relaxed hotel and was in a perfect location for walking down to the beach, restaurants, shops and bars. The bus stop is right outside for going to Palma City for €2. We also got a taxi one day and was €12. Quick transfer from the hotel too. Would absolutely come back here and recommend.
HM Balanguera Beach - Adults Only · Playa de Palma
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