Holiday Granada Gran Via 1

Luis

spainhotels · 16 Dec 2024 · BR

2.5/5

“Pros: Good location / Cons: Bad host, heating problems, noise”

The best

The location was one of the only upsides

To be improved

My experience at this property was very disappointing. The hot water was not working, making it impossible to take a shower, and the heating system was completely non-functional during our stay. This was especially problematic as I was traveling with my elderly parents, who were very uncomfortable in the cold. I tried contacting the host several times to resolve the issue but received no response. The situation was so bad that we had to attempt fixing the issues ourselves, which is completely unacceptable for a paid Airbnb stay. I expected a basic level of comfort and responsiveness from the host, but unfortunately, this was not provided. I would not recommend staying here unless these issues are addressed. Also, there is a bar in front of the apartment, so a lot of noise until 00:00-02:00.

Feedback from a real guest

Liudmila

spainhotels · 31 Oct 2024 · ES

4.5/5

“Superb”

The best

The location is great, very close to everything. There is a free private parking in the house, which was very conventient to us. The place is comfy and clean, with everything you need, including tea&coffee and small snacks.

To be improved

The windows are small, it is quire dark inside and you need to turn on lights even during daytime. It could be uncomfortable if you plan to spend a lot of time inside

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

7.8/10 · 22 opinions

Cleanliness

Location

Service

General summary

7.8

out of 10

Location 9.04

The location was frequently praised, being central and convenient for visits.

Service 8.50

The staff was responsive in providing access information, indicating good service.

Cleanliness 8.03

The apartment was very clean as highlighted in the reviews.

Food and Beverage 7.83

Not specifically mentioned, assumed standard quality for this hotel tier.

Amenities 7.52

Amenities were adequate with parking mentioned as very useful.

Overall Experience 7.50

Overall, an enjoyable stay despite some noise disturbances.