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Verified reviews from real guests who have already stayed here.
Positive feedback regarding the staff's friendliness and helpfulness.
Good value for price, especially for a stopover.
Generally good location, though some mention it's not ideal for exploring.
Adequate amenities but some suggestions for improvements (e.g., breakfast options).
General sentiment indicates cleanliness is well-rated, but occasional issues reported.
Overall experience is positive despite some drawbacks.
“Room and hotel are ok but don’t eat the breakfast”
Room was ok and pleasant enough as expected from a holiday inn
Breakfast felt like a hovel with numerous blue bottle flies landing on all the open food. Inedible
“Excellent staff, clean rooms but only a so so breakfast.”
The rooms are a bit spartan but clean and functional. I missed the all day coffee of other Holiday Inn Expresses but I enjoyed the bar and staff. Breakfast choices were limited and all the juices seemed diluted with water. The quality of the breakfast did not fit with the excellent quality of the rest of the hotel.
“Good Hotel for a Stopover”
Location: the hotel is located in an industrial estate and I would not recommend staying here unless you have your own transport. There is plenty of free parking outside the hotel. Check-in: we were helped promptly but the male receptionist. He spoke excellent English and was very helpful. He provided us with all the necessary information regarding breakfast times etc. Room: the room was a fairly standard European Holiday Inn Express. The air conditioning worked well. The room and bathroom were clean. The TV has at least one English language channel (BBC World News) for those who don’t speak not speak Spanish. It is worth checking if it is possible to change the audio language as we realized that is possible at the last hotel we stayed at during our latest visit to Spain. The beds were not the most comfortable as they were quite firm but they were ok for one night. It was quiet and we did not hear anything from the other guests despite the hotel being fairly fully booked. WiFi: the complimentary WiFi was fine for our needs which included WhatsApp video calls. Breakfast: the complimentary breakfast was good with several standard breakfast options (bread, toast, jams, cheese, ham, yogurt etc). Overall: it is a nice hotel and I would stay here again.
“Nice but needs a little refreshment”
People who worked there are very nice and helpful
It was a little old and dirty.
“Breakfast was available to us even though we left early. Beds comfy · Cons: Only one restaurant locally and they didn't speak english”
Breakfast was available to us even though we left early. Beds comfy
Only one restaurant locally and they didn't speak english
“Cleanness · Cons: Pillows”
Cleanness
Pillows
Holiday Inn Express Vitoria by IHG · Vitoria-Gasteiz
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