Holiday Villa Torrenueva

Christopher

spainhotels · 26 Aug 2024 · GB

3.5/5

“Although the property was not up to the standard we expected, we did have a lovely holiday, and would definitely visit t”

The best

The area is good, walkable to the local beach with bars and eating places close by. The property is very spacious and works well for a large family holiday, with a lovely outside kitchen area and gas BBQ. We had a few initial problems with plumbing and no gas for the BBQ, which were sorted out very quickly and efficiently by the management team. Emma responded very quickly, and got the problems sorted out asap. Thank you Emma.

To be improved

This property is very dated. The photographs were obviously taken when this property was new. There are a lot of things that need updating, repairs to be done. Lots of tiles off the swimming pool. The pool needs some repointing done, the garden furniture need’s re upholstering , and some of the dining chairs are very wobbly. There is damp in one of the bedrooms. Other various small things that need attention, such as broken door handles and Wi-Fi socket hanging out of wall. I think we paid top price for this property and expected it to be of a higher standard, as shown in the photos.

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

8.8/10 · 4 opinions

Lovely property

Fabulous pool

Good location

Spacious and clean rooms

General summary

8.8

out of 10

Location 9.27

The location is mentioned as good, indicating a strong aspect of the stay.

Amenities 9.25

Fabulous pool and great BBQ area are highlighted, showing strong amenities.

Service 9.23

Emma was very helpful, which positively reflects the service quality.

Food and Beverage 8.76

Food and beverage aspects are not specifically mentioned but are assumed satisfactory.

Overall Experience 8.73

Overall, a fantastic holiday was reported, leading to a positive overall experience.

Room Quality 8.72

Large rooms are mentioned, suggesting a favorable sentiment about room quality.