Holidays Port Ducal 3 Jacuzzi

Raquel

spainhotels · 26 Oct 2024 · ES

1.5/5

“Overpriced tourist trap - with a shameful lack of minimum standards”

The best

Location is good, but that's about it

To be improved

An absolute disgrace, especially for the price we paid (which was above average). Attention for mobility-impaired guests: The claim that this apartment is suitable for disabilities is blatantly false! We stayed in August and took our time to reflect well before writing this review. The apartment was missing basic amenities like doors and cupboards, glasses or even chairs for everyone. The mattresses are of the cheapest quality you can find. Half the stuff is broken, such as the AC unit or the window blinds. Generally, it was filthy upon arrival, particularly the jacuzzi and barbecue (which were greasy and with literal plastic trash in the water.), Despite being advertised as "adequate for mobility impaired," my father-in-law, who is mobility impaired, couldn't even enjoy the terrace due to the extremely narrow and practically inaccessible stairs. The owners need to establish minimum standards and the decency to clean the apartment before advertising it at an above-average price. This is clearly a case of owners who do not care and whose understanding of standards and quality are appalling, while trying to maximize profit out of a tourist trap.

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

8.1/10 · 13 opinions

Good location

Nice views

Helpful staff

Comfortable accommodations

General summary

8.1

out of 10

Service 9.45

Positive comments on host availability and pleasant interactions.

Location 8.99

Convenient location with good views mentioned multiple times.

Overall Experience 8.95

Many guests enjoyed their stay despite some issues.

Food and Beverage 8.58

Not mentioned specifically in reviews, using target overall rating.

Amenities 7.97

Positive remarks about the jacuzzi but some comments on lack of proper equipment.

Room Quality 7.44

Mixed feedback with some mentioning small beds and inadequate heating.