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Verified reviews from real guests who have already stayed here.
Positive remarks about staff assistance, but some issues with communication.
Convenient location near transport, but far from dining options at night.
Experience was acceptable for a short stay, but many areas require improvement.
Pricing is high relative to the value received, especially with missing breakfast.
Limited amenities provided, not adequate for two people, especially for a higher price.
Issues highlighted with uncomfortable pillows and heating problems.
“Cons: A kettle”
A kettle
“Nothing as such. The room was suffocating. It was a hot summer, but the AC was still in Winter mode so you could not turn it on. It was on the ground floor, so you could not open the window. You can only contact the property by phone and they keep me busy with changing the thermostat setting and after 1-2 hours they told me that the AC can only heat the room and not cool it down. There was no fan ..room is very small.. · Cons: Nothing . I felt like I was in closed confinement . They offered to cancel the booking, but by the time it was late at night I could not look for another hotel. Of course I moved to another hotel early morning”
Nothing as such. The room was suffocating. It was a hot summer, but the AC was still in Winter mode so you could not turn it on. It was on the ground floor, so you could not open the window. You can only contact the property by phone and they keep me busy with changing the thermostat setting and after 1-2 hours they told me that the AC can only heat the room and not cool it down. There was no fan ..room is very small..
Nothing . I felt like I was in closed confinement . They offered to cancel the booking, but by the time it was late at night I could not look for another hotel. Of course I moved to another hotel early morning
“It was really great, but the walls are really thin you can hear everything from the other room.”
It was really great, but the walls are really thin you can hear everything from the other room.
“It was convient for the night · Cons: Toilets not much space to move around”
It was convient for the night
Toilets not much space to move around
“close to airport”
comfortable. a few cafes but not much variety
the checkin process. i was asked to pre check in but it was in Spanish which I don’t speak shouldn’t of been so hard
“Decent property, very clean, cold at night, must have your phone for first time access”
Friendly staff, very clean, close to the hospital
It seems they turn off the heat at night, the room gets very cold. Relies too much on technology, if your phone runs out of battery or you lose it, there is no plan B for access the property when you arrive or at least I did not see instructions anywhere.
Home42 · Madrid
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