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Verified reviews from real guests who have already stayed here.
Guests praise the excellent location in the city center, close to key attractions and amenities.
Mixed reviews on cleanliness, with mentions of dirty kitchen utensils but also requests for renovation.
Mixed feedback on value for money, with suggestions for renovation and improvement in services.
Guests had a mixed overall experience, with suggestions for apartment renovation and improvement in amenities.
Service received varied feedback, with complaints about bathroom conditions and missing items.
Amenities were criticized, such as the non-working clock and the issues with the built-in hair dryer.
“Location is excellent but the apartment requires improvement.”
The location is excellent. This is at the city center. We can go to the sight-seeing places, the metro and restaurants within walking distance.
The bathroom and the shower boiler requires improvement. The water tank is just enough for 1 person to shower, around 10 mins. After 10 mins, the water becomes warm or even cool. It takes 40 - 50 minutes for the water to get ready again. So it takes us, 3 persons, 3 hours every night for shower. The hair dryer is built-in in the bathroom. My daughter is a long hair lady and it takes her 15 mins to dry her hair. She has to stand there. It is better that you bring your own hair dryer. The kitchen utensils are dirty. The refrigerator requires a deep clean. The clock in the kitchen is not working. The lamp on the table is missing the light bulb. It would be a lot better if the apartment makes a touch-up renovation.
“in general our stay was ok, however the described above issues spoiled the first impression”
location -perfect balcony - a plus bathroom - recently renovated, not the old one.
1. Registration process required a guarantee deposit to be processed through Swikly system (local? not widely used). We tried 5 different bank cards, but none of them was accepted. In order to finalise registration we had to go to another property (different location) and make payment there. So we paid for the taxi twice and couldn’t check-in straight away. Its so inconvenient that the property uses some specific system for the check in process. 2. Entering the property was quite tricky. We followed the instructions but it didn’t help much. Intercom didn’t answer- some people were entering the house and let us get in. The apartment door lock was old and not working properly. It took quite a while to open it (3 people tried). We felt like doing a quest to enter the appartment:) 3. It was already cold outside, but duvets were not available. It took a while to contact the property and get the duvets.
“Great location, affordable price”
“Pleasant”
Location was good and a great outdoor space
Poor communication with owner and difficulty to gain access. Limited kitchen utensils for example only one wine glass and one pint glass. Drain smells. Not very clean
“Despite the problems it did not spoil our stay. We loved it.”
The location. The property was very clean and spacious.
Gaining access to the apartment was stressful. Access to outer door had not been activated. Needed to call agent and request activation. Wifi code supplied was incorrect so no Wi-Fi for 48 hours until agent replied. There were a few things lacking in the apartment. Only one wine glass and one other tall glass. No frying pan . Door lock into apartment was loose and difficult to open.
“For the money, the location is excellent and we had a great time (Little upgrades could be done)”
PERFECT LOCATION ! Lift :) Clean and practical room Very well mantained building Very quiet neighbours
The bathroom would from time to time stink a little bit, which isn't a great issue, but could be better There was not a single PAN to cook, although a lot of pots and other kitchen tools and appliances.
HOMEABOUT PUERTA DEL SOL Premium · Madrid
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