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Verified reviews from real guests who have already stayed here.
Overall, location is highly praised with references to its central position making it easy to explore.
Positive feedback regarding staff service, particularly mentioning helpful and courteous staff.
Food services weren't directly mentioned, but it's assumed satisfactory for this hotel tier.
Mixed reviews overall but generally positive experiences noted.
General amenities were not extensively mentioned, yet some aspects like comfort and check-in were positively noted.
Multiple reviews mention cleanliness issues, including a bad smell from plumbing and complaints about room conditions.
“Very nice room in a perfect location!!”
The location, the room itself (very comfortable bed)
Sometimes we smelled drain fumes coming from the toilet
“Very helpful online Staff, comfy rooms, safe and secure access & perfect location. Thank you!”
Very helpful online Staff, comfy rooms, safe and secure access & perfect location. Thank you!
“Poor Customer Service”
Customer communication was so poor from the venue that I felt I had to book an alternative accommodation at the last minute. I lost all my money, which I really couldn't afford, but it was worth it for my peace of mind.
“Comfortable few days in a great location.”
Very friendly staff, Gloria was incredibly helpful and gave us amazing restaurant suggestions. Comfortable clean room with AC, and nice bathroom.
“The hotel staff are very friendly.”
The hotel staff are very friendly.
“thank you to the friendly staff member who was able to store our luggage for us in the hotel for a few hours, she was very helpful”
thank you to the friendly staff member who was able to store our luggage for us in the hotel for a few hours, she was very helpful
Host & Home · Valencia
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