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Verified reviews from real guests who have already stayed here.
Positive feedback regarding staff friendliness and helpfulness.
Many reviews highlight the excellent location for exploring the city.
No specific comments on food and beverage; average for this hotel tier.
Mixed reviews overall, but the positive factors outweigh negatives.
Basic amenities provided, with some issues noted in reviews, like small elevators.
General agreement that the price aligns well with the overall experience.
“The staff, and room based in the price · Cons: Location is not for family (Gay Town, they need to mention it in the description), and to park or arrive with car is too much complicated”
The staff, and room based in the price
Location is not for family (Gay Town, they need to mention it in the description), and to park or arrive with car is too much complicated
“The location was close to the city center, metro stations, and many shopping areas. The room was cleaned daily. · Cons: I stayed on the 4th floor. While the location was convenient, there were several issues. You have to ring the reception every time you enter the main building and also when entering to the Hostel, which is a bit inconvenient. The room was small, the bed was a bit noisy, and the AC was very loud. The window closed but didn’t lock properly something seemed to be wrong with it. Also, for the price, there should at least be a kettle and some tea provided in the room.”
The location was close to the city center, metro stations, and many shopping areas. The room was cleaned daily.
I stayed on the 4th floor. While the location was convenient, there were several issues. You have to ring the reception every time you enter the main building and also when entering to the Hostel, which is a bit inconvenient. The room was small, the bed was a bit noisy, and the AC was very loud. The window closed but didn’t lock properly something seemed to be wrong with it. Also, for the price, there should at least be a kettle and some tea provided in the room.
“Super clean hostal in the city centre. Quiet room and comfortable beds.”
Super clean hostal in the city centre. Quiet room and comfortable beds.
“Locations · Cons: There’s not enough soap or shampoo for even one person in a room for two”
Locations
There’s not enough soap or shampoo for even one person in a room for two
“Good. נעים נחמד מחיר הוגן”
Good. נעים נחמד מחיר הוגן
“Helpful Staff”
The hotel staff are extremely friendly and helpful. It is located in a very friendly neighbourhood. Very close to Gran Via, you can reach many places on foot. The staff allowed us to store our luggage after check-out.
The rooms are a bit narrow. It was a little difficult to find the entrance and floor of the hotel, maybe more prominent signs can be used. The price is high compared to other hotels, but hotel prices in Madrid are not cheap.
Hostal America · Madrid
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