Hostal Boutique Benidorm Blue Beach

Stayed here in Sept 24, the rooms are so small and so basic! Very noisy both inside and outside of the building. Other guests tried to break into our room one night which was terrifying. Can't describe this as a hotel as there is no manned reception, no facilities, no safe, no room change ie towels or sheets even if you ask or complain and then they only leave a fresh tooilet roll.. Access too the lift is limited as either the cleaner or other guests wedge it open on floor 5 so it will not be available for other guests. Have to book in at another hotel then find this hotel. Bathroom clearly had not been cleaned before our arrival dirty walls, hair in shower drain, hairs on floor, broken edging to sliding door, mouldy silicon around shower and soap scum marks on shower doors also no hairdryer. Free Coffee machine serves very weird tasting coffee which I would give a miss if you don't want to end up with a dodgy bowel. Others may think this is all acceptable but to be honest I would inn hindsight rather pay more and stay somewhere better.

Very bad place , dirty and no service at all. Don't book a room here . You don't even get the deposit back - absolutely the worst place I have been in my life. You have to go to some other place to pick up the key and the service is also bad there. Just terrible!

Stayed for a short 5 day 4 night break. A little confusing trying to find the sister hotel to check in. Had to pay a €40 security deposit to get the keys to our room. To cut to the chase, I've been trying to get my €40 deposit back for the last 5 weeks! They will not reply to any form of correspondence at all. Tried email, messaging, going through Booking.com (who seem to have no responsibility for the hotels they sell). If you think you're getting a good deal with this hotel remember to vector in this €40 surcharge on top because you'll never get it back. Scandalous way to operate. Could I also mention that the patio door and bathroom window do not lock. Wasn't too bothered as we were 4 floors up but it's not ideal.

You have to do the check in online before arrival, otherwise you might have to wait to be attended upon arrival. The reception is in other building, so you have to walk about 2 minutes to collect your keys.

I always like to start off a review by stressing that you should take most reviews with a pinch of salt - as things like customer service, cleanliness, food, and location are all based on each individual person's personal opinions - and we all have different standards and expectations. Hotel We only stayed in this hotel for one night due to our flight arriving so late. It was very cheap and was great for the few hours we were in it for. It was clean but the room and balcony were very small. It would be perfect for a few nights but I could not stay here any longer. We had an issue trying to work the air condition but reception came up and helped us - which was great. Location The hotel is based in old Benidorm. There was an issue trying to find it as airport transfer dropped us off on the main road with no directions to where it was. Thanks to google maps we found it.

A group of us stayed at this hotel for 5 nights. Check in was slow, over an hour for a group of 4. Chap on reception was polite but struggled checking us in. As we were a group booking €200 deposits per room were required. Best way to avoid paying the deposit is to book individual rooms. I highly advise guests to check their room for any faults or damage and let reception know of these in person AND to email the hotel with photos attached. I did this and my deposit was was refunded. (Although deposit transaction was only pending). Hotel itself is in a central location in the Old Town, this part of town is very popular with the Spanish. Hotel room was clean with a very comfy bed. Balcony was of a good size. Shower was ok. Can't argue with the price, good value. Breakfast consisted of a box with bread/ pastries with jam and coffee pods, there is a small eating area in reception.