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Verified reviews from real guests who have already stayed here.
Described as very helpful and efficient, especially the shuttle service.
Positively overall with specific pros like convenience and service.
Generally seen as acceptable given its airport proximity.
Convenient for the airport but limited food options nearby.
Multiple reviews mentioned cleanliness positively but indicated noise issues.
Rooms were clean but some noise complaints noted.
“Perfect for transit overnight hotel”
Shuttle bus was on time
They didn't explain about breakfast when I checked in. Just mention on the door if you need
“Good!”
Shuttle was huge & why I stayed there! On time and great!
Location…. Breakfast provided but no other meals and an industrial area with nothing else. Wish they offered more meals.
“Very disappointed”
The place was clean but there wasn't even a window in the room and it was stuffy.
Let's start with the fact that I arrived at the accommodation late, around 00:15, it says in the hotel's facilities that there is a 24-hour reception desk and there was no one at the reception, it took me a very long time to get hold of him on the phone, and when we spoke he said he was coming and it took him almost half an hour to get there to check me in, then he asked me if I needed a shuttle the next day to the airport and I said yes, I told him I needed to be at the airport by 07:45 and he said there was a shuttle at 07:30 and signed me up for it, I asked him when to be outside for the shuttle and he asked to be a few minutes before departure. At 07:25 I was already ready with all my belongings outside and put my bag in the shuttle, suddenly the driver comes to me and tells me that the guy at the reception made a mistake and in fact there is no room for me in the shuttle!! What is this supposed to be? What does it mean?? I have a flight and they tell me that suddenly there is no room in the shuttle and leave me like this to find another solution under time pressure! Really really irrelevant, no respect for your guests at all and no professional service, do not recommend the place at all, a waste of your time, there are a million other hotels near the airport that provide much more professional service than them. I will definitely not be back again
“good ending for a good trip”
very near to the airport, shuttle to the airport
nothing
“Excellent and quick airport shuttle service. Really quiet room. Perfect for a stopover.”
Excellent and quick airport shuttle service. Really quiet room. Perfect for a stopover.
“Convenient location”
Convenient location for hiking the Camino Francis!
A bit institutional!
Hostal El Cruce · Paracuellos de Jarama
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