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Verified reviews from real guests who have already stayed here.
Good location near the train station, which is a positive aspect of the stay.
The staff showed willingness to assist guests, but there were service issues such as delayed responses.
Generally perceived as a decent value for the price despite some shortcomings.
Overall, the experience was mixed with both good and bad aspects contributing to the overall rating.
Basic amenities, but some were lacking such as heating and bathroom upkeep.
Mixed feedback on room quality; some issues noted with heating and unexpected room configurations.
“All good!”
Easy to locate, very spacious for one person, everything I needed for one night on the Camino de Invierno.
“Did not stay despite booking. · Cons: Room was totally unsuitable. It was a very cold day. There was no heat at all. There was no- one to speak to or able to be contacted by phone or email. At 82 years I cannot accept this accommodation. I went elsewhere. Later message from management said heating came on at 2000h. Far too late (having arrived at 1700h) for room to be comfortable. Presently, via Booking.com, I am requesting FULL reimbursement of room charge. Further communication with accommodation management requesting their cooperation in my securing reimbursement has not been responded to. In light of my circumstances regarding the unsuitable room, coupled with the present failure of management to acknowledge my concern, I would strongly advise persons looking for a room in Monforte de Lemos to look elsewhere.”
Did not stay despite booking.
Room was totally unsuitable. It was a very cold day. There was no heat at all. There was no- one to speak to or able to be contacted by phone or email. At 82 years I cannot accept this accommodation. I went elsewhere. Later message from management said heating came on at 2000h. Far too late (having arrived at 1700h) for room to be comfortable. Presently, via Booking.com, I am requesting FULL reimbursement of room charge. Further communication with accommodation management requesting their cooperation in my securing reimbursement has not been responded to. In light of my circumstances regarding the unsuitable room, coupled with the present failure of management to acknowledge my concern, I would strongly advise persons looking for a room in Monforte de Lemos to look elsewhere.
“It was good overall”
The room was comfortable, the location of the place was really good.
There was a common bathroom and it was kind of uncomfortable to share the bathroom with other guests. The curtains of the bath were not clean.
“Super friendly staff. Good breakfast.”
Right next to the train station. Perfect if you arrive late. Super friendly staff. Good breakfast.
“The room was conveniently located near the train station. It was quiet in a good sized room with bathroom. We enjoyed”
Good communication and friendly and helpful staff.
There were a large stains on bed linens.
“After a long walk on the Camino it was a nice place to end up.”
It was beside the station
Nothing really. It was excellent value for the price. They even offered a breakfast and the staff were pleasant.
Hostal Galicia · Monforte de Lemos
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