27 Photos
Select your dates to view prices and real-time availability.
In the meantime, you can explore the hotel rooms and view detailed information about them.
Discover the room types available at the hotel. Select your dates to check prices and availability.
Your stay has already been successfully registered.
We have sent the official voucher and confirmation to your email address.
Are you sure you want to close this? Any unsaved changes will be lost.
The name must be at least 2 characters long
Invalid email address
Please don't close this window. We're finishing up your reservation.
landing.direct.drawer.success.subtitle
landing.direct.drawer.success.pay_at_hotel
Verified reviews from real guests who have already stayed here.
Consistently praised for good location in Madrid.
Some issues with check-in process and contact, but generally acceptable service.
Not mentioned in the reviews, standard quality for this hotel tier.
Overall dissatisfaction with multiple reports of issues throughout the stay.
Complaints about the price-quality ratio; perceived as poor.
Poor room conditions reported, including discrepancies with advertised photos.
“Location into the centre of the city was fantastic. · Cons: I had problems with the codes to check in both days. Problems were solved only by making the phonecall to the stuff. In addition, my magnetic card-the keu- was not so well functioning at times. The room was fine compared to what's available.”
Location into the centre of the city was fantastic.
I had problems with the codes to check in both days. Problems were solved only by making the phonecall to the stuff. In addition, my magnetic card-the keu- was not so well functioning at times. The room was fine compared to what's available.
“Cons: Took ages to get a code for entrance when checking it. (Arrived) Room was not what they show in pictures when booking Air-conditioning didn't work extremely hot during the night.”
Took ages to get a code for entrance when checking it. (Arrived) Room was not what they show in pictures when booking Air-conditioning didn't work extremely hot during the night.
“Ok, but i will probably choose another place next time”
The location
The bathroom was so small that the door could not open properly. The doors and wood in the flooring were really damaged. The corridor was full of painting tape but was not being painted and was in quite poor condition
“This place is an absolute disgrace. Not even one of the pictures resembles the place. The building is decaying, the interiors are absolutely filthy. There is no one working there, don't be misled by the reception picture, there is no reception. There is a machine for check in that does not work properly. The check in has no privacy, you have to add your personal and sensitive data on a screen with other 10 people looking at what you do while they wait to check in. There are no indications about how to check out. We remained in the building for 30 minutes and decided to leave given the absolute terrible conditions of all. The phone number they provide for assistance does not allow calls and the mailbox is full. Some booking.com agent advised us that one of the managers of this place, a certain Alejandro, verbally agreed to a full refund for my reservation. He was to send a written notification of the same to booking.com so they can proceed with the refund. After 3 weeks, still nothing. Booking.com is not doing absolutely anything to help me. This place is a fraud and should be shut down. I'm exploring legal way how to further denounce this place. I've never been this disappointed or disgusted. · Cons: This place is an absolute disgrace. Not even one of the pictures resembles the place. The building is decaying, the interiors are absolutely filthy. There is no one working there, don't be misled by the reception picture, there is no reception. There is a machine for check in that does not work properly. The check in has no privacy, you have to add your personal and sensitive data on a screen with other 10 people looking at what you do while they wait to check in. There are no indications about how to check out. We remained in the building for 30 minutes and decided to leave given the absolute terrible conditions of all. The phone number they provide for assistance does not allow calls and the mailbox is full. Some booking.com agent advised us that one of the managers of this place, a certain Alejandro, verbally agreed to a full refund for my reservation. He was to send a written notification of the same to booking.com so they can proceed with the refund. After 3 weeks, still nothing. Booking.com is not doing absolutely anything to help me. This place is a fraud and should be shut down. I'm exploring legal way how to further denounce this place. I've never been this disappointed or disgusted.”
This place is an absolute disgrace. Not even one of the pictures resembles the place. The building is decaying, the interiors are absolutely filthy. There is no one working there, don't be misled by the reception picture, there is no reception. There is a machine for check in that does not work properly. The check in has no privacy, you have to add your personal and sensitive data on a screen with other 10 people looking at what you do while they wait to check in. There are no indications about how to check out. We remained in the building for 30 minutes and decided to leave given the absolute terrible conditions of all. The phone number they provide for assistance does not allow calls and the mailbox is full. Some booking.com agent advised us that one of the managers of this place, a certain Alejandro, verbally agreed to a full refund for my reservation. He was to send a written notification of the same to booking.com so they can proceed with the refund. After 3 weeks, still nothing. Booking.com is not doing absolutely anything to help me. This place is a fraud and should be shut down. I'm exploring legal way how to further denounce this place. I've never been this disappointed or disgusted.
This place is an absolute disgrace. Not even one of the pictures resembles the place. The building is decaying, the interiors are absolutely filthy. There is no one working there, don't be misled by the reception picture, there is no reception. There is a machine for check in that does not work properly. The check in has no privacy, you have to add your personal and sensitive data on a screen with other 10 people looking at what you do while they wait to check in. There are no indications about how to check out. We remained in the building for 30 minutes and decided to leave given the absolute terrible conditions of all. The phone number they provide for assistance does not allow calls and the mailbox is full. Some booking.com agent advised us that one of the managers of this place, a certain Alejandro, verbally agreed to a full refund for my reservation. He was to send a written notification of the same to booking.com so they can proceed with the refund. After 3 weeks, still nothing. Booking.com is not doing absolutely anything to help me. This place is a fraud and should be shut down. I'm exploring legal way how to further denounce this place. I've never been this disappointed or disgusted.
“Disappointing, stranded and unacceptable”
Nothing
I arrived at the hotel and there was no way for me to check in (so much for 24/7 check in?) It was 2am in the morning and I was stranded. I attempted to contact the hotel reception multiple times without success. I had nowhere to sleep..... extremely disappointing. DO NOT STAY HERE. This was scary and dangerous for a female alone in the middle of the city. I have not received a refund or any communication from the establishment... they don't care about their customers.
“Very central · Cons: Check in a bit complicated for 2 elderly people”
Very central
Check in a bit complicated for 2 elderly people
Hostal Inter Puerta del Sol AUTO CHECK IN · Madrid
Rooms
Select the number of rooms
Adults
Select the number of adults
Children
Select the number of children
Pets
Are you traveling with pets?
Select your dates and number of guests to check availability.