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Verified reviews from real guests who have already stayed here.
Multiple reviews praised the perfect location.
Reviews were positive about the restaurant and food quality.
Service was decent, but some reviews noted complaints about staff assistance.
Generally seen as acceptable for the price, but expectations vary.
Mixed reviews with both positive and negative sentiments expressed.
There are several complaints about missing or malfunctioning amenities.
“Very good”
“Bad”
Nothing
Not clean 😕 No towels! The closet was broken and dirty! The lights did not work 😕! I tried to contact the place more than ten times from the contact number on the page of booking.com, but no response 😕. I want a refund 😕 and if not I will lose my trust in booking.com. I have videos that I took for the protocol if needed.
“Superb”
The recepcuonist girl was very cool, she helped us go r everything
“Passable”
The receptionist, Camila, was friendly and really helped me when my car got stuck in snow/ice/mud. She arranged help from local Spaniards who pushed me out of trouble....twice. Many thanks.
There were no eating facilities at the Hostel, I had to eat in a restaurant across the road. There was no parking available, although this was stated on the booking form. My car trouble resulted from me trying to get up to the rear of the hostel. I didn't know La Panilla is a ski resort and it wasn't really what I wanted for my journey south through Spain. I had to stay an extra night because my car was stuck in ice/snow/mud.
“Exceptional”
“Very good”
It's right in the heart of the la pinilla bike park
Hostal La Pinilla · Segovia
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