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Verified reviews from real guests who have already stayed here.
Numerous mentions of great location, convenient to major attractions, making it a strong point.
Many reviews noted excellent service, especially from the staff, highlighting their friendliness and responsiveness.
Overall enjoyability noted through many positives; however, specific drawbacks balanced the score slightly lower.
The presence of complimentary supplies indicates a decent offering, though not much detail provided.
Good value for the price, noting high quality relative to cost despite some issues.
Although well-equipped, some guests mentioned a lack of luggage storage facilities which affected the score.
“Location was perfect. Bed very comfortable. · Cons: Nothing”
Location was perfect. Bed very comfortable.
Nothing
“Very good”
“Avoid!”
They were very harsh about having no visitors. I understand paying for a room as a single person, but then having another person stay. However, when I was there I quickly went up to the room with a friend of mine just to charge my phone. We didn't stay even 30 minutes. I then got a very aggressive WhatsApp message threatening that if I have another visitor over I would be charged 300 euros! That is extreme. And very unfair. I still paid a lot of money for the room. I should be allowed to have TEMPORARY visitors. It is also very unrealistic. I am a human being on holiday. I am going to meet people. An update: After I posted my review they immediately tried to take an extra 300 Euros out of my account as a retaliatory measure. Thankfully I was able to block them. What petty, awful people. No idea of customer understanding. I implore you to AVOID booking this property!
“Very good”
“Superb”
Our room was cozy, but the office space could use some upgrade.
“It’s comfy and the location is perfect!”
The property is looking good and easy to access to most of the attractions.
Nil
Hostal Luxury Green Madrid Gran Vía · Madrid
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