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Verified reviews from real guests who have already stayed here.
Location received consistently positive comments highlighting its convenience and strategic positioning.
Food and beverage were not specifically mentioned, assumed standard for hotel tier.
Some reviews mentioned issues with staff availability, but overall service was often described as satisfactory.
Overall experiences were mostly positive, with some reservations about specific room issues.
Several reviews mentioned cleanliness positively, but some noted issues such as a lack of towels and general room cleanliness concerns.
Comments varied with some reviewers feeling it was worth the price while others felt it was too high for what was offered.
“The location · Cons: The bed was not very comfortable”
The location
The bed was not very comfortable
“Good location, adequately priced · Cons: Third bed was pretty uncomfortable. Towels could be refreshed at least once during the stay”
Good location, adequately priced
Third bed was pretty uncomfortable. Towels could be refreshed at least once during the stay
“Clean, Quiet, convenient location. · Cons: Shower not stay on place, had to hold with a hand all time. Also was not fixed after requested. Central water heating was on (on summer), radiator valve could not be fully closed.”
Clean, Quiet, convenient location.
Shower not stay on place, had to hold with a hand all time. Also was not fixed after requested. Central water heating was on (on summer), radiator valve could not be fully closed.
“Ideal place in its price range and great spot for solo traveler”
The place is in a terrific location and it appears to have been recently constructed/renovated in an older building. The shower deserves a mention, because it was one of the first in a place at this price level that had a good drain so watered and spill all over the floor. Little things help. The elevator on the other hand is quite old with a balky door that should be fixed. Most impressive was when I asked the guy on duty who was standing at the street entrance where I could get a bottle of water. He told me to wait and he ran off down the street toward the Carrefour convenience store. I mean really ran full tilt! How often does anybody else experience that reaction? The guy would not even take money from me when I offered to pay for it, as a well should, and even declined my offer to buy him a beer – no no he said he was working. From my various travels, acts of exceptional service – both on the good and the bad side – tend to be remembered. I’ll remember this guy and come back to this hotel again. But please don’t pay much attention to what I say and other travelers should go to other places so this one doesn’t get too popular and the prices shoot up. Then I will kick myself for having written this note praising them.
As noted, the elevator needs work
“Cosy and Clean :)”
Comfortable bed. Great air-conditioning. Also the perfect location right in the heart of Madrid for anything you need. Staff were lovely and helpful. Everything was clean :). Rooms were a little small but good enough for a solo Traveller! And esspecially for the price.
Reception was not always there when you needed them in the times they said so when you needed something half the time they were out. Not a big deal. But if you needed help asap it would be a worry. I also prefer a swipe card and you need to use a key. Just remember to lock the door when you leave and go in because I didnt realise till a few nights that I wasn't locking my door properly thinking it was automatic. No fault of owner/company though I guess. Just my negligence.
“Near in the centre”
Near in the centre
Hostal PETITE MAMAN · Madrid
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