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Verified reviews from real guests who have already stayed here.
Multiple reviews noted the hotel’s excellent central location.
Guests praised the staff for their helpfulness and friendliness.
Overall positive experiences despite some complaints.
Limited comments, but some highlighted the breakfast as overpriced.
Basic amenities are provided, but some guests noted negatives that affect overall perception.
Several comments highlight issues with cleanliness in the bathrooms and rooms.
“Great Location”
The USP of the San Lorenzo is its location, being almost exactly between the arts area and the royal area of Madrid. Both are about 15 minutes walk either east or west. South is Plaza Mayor, a ten minute walk. Alternatively you can get the metro, as the hotel is less than 5 minutes from the convenient Gran Via metro station. There are also lots of good eateries close by and a minimart, coffee shop and great taco store a minute away. Generally the staff were quite friendly, the breakfast simple but adequate and there were some nice architectural features like exposed bricks and a feature window in our room. Bed was firm and comfortable. To respond to some reviews that spoke about single beds, we, a married couple, were also given these. On check in we were told that unless explicitly stated you are a couple you get a single bed each. We were told we had a larger room, but to be honest for the price it was still quite small. The hotel could move up a notch or two by a few simple steps. Rotate breakfast items, add a kettle to the room, include a fridge as these are commonplace nowadays and just give everything a bit more care. For example, the towels were in some cases threadbare, with one even having a large hole in it.
“wonderful place and excellent location”
location is amazing
everything was fine
“Nice stay in Madrid”
The property is in a perfect location of the city…you can walk to mostly all attractions Spacious room and comfy beds and friendly stuff
Nothing
“Would definitely recommend!”
Perfect location, cleanest rooms possible. Extremely friendly staff. I lived in Madrid before, we were just passing by with a friend this time for a single night. Everything was perfect. Thank you. 🙏🏻
“That was really good, Staff is really nice, Breakfast is very good in cheaper prices.”
Breakfast is good, and Economical, Location is Middle of City that's Awesome. Room is fine for Single Person but Bed not comfortable. We are not use too commode without water. so that is difficult. rest all was good.
commode without water make me difficult. We are pleasant to use water.
“Nice quiet hotel at central location”
Hostal San Lorenzo · Madrid
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