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Verified reviews from real guests who have already stayed here.
Great location with accessibility to key sites and transport.
Consistently positive remarks about staff being attentive and helpful.
Overall satisfaction high with guests indicating they would return.
Complimentary tea and coffee offered, but no breakfast service.
Multiple mentions of cleanliness being excellent, but noise issues noted.
Limited amenities noted, especially absence of in-room coffee machines.
“Friendly staff.”
The staff were incredible. Very friendly and accommodating.
The doors to the balcony don't fully close making the room very loud from street noise all night long. Ear plugs weren't enough to block the nouse. The towels were scratchy and the shower head is long past needing replacement.
“Excellent location. Very clean. Excellent for a short stay.”
“A few days visit in fabulous Madrid”
The location is perfect. We felt warmly welcomed by the kind & helpful happy owner. Spotless clean hostal with comfortable beds. Fantastic choice for short visits in the city. Will return on our next visit in the city. Highly recommended!
None
“Pleasant”
“Exceptional”
We just got back from our trip. The stay was amazing. It gives you what it’s showed on the website, essential but complete. Such a nice and accommodating owner. I really recommend this place!!!
“Comfy and clean accommodation with easy transportation access.”
The hostal is located near a market, restaurants and transportation access. 20 minutes walking distance from Puerta del Sol. Cecilia, who is in charge of the check-in and cleaning, was very friendly and helpful. One day I didn't noticed I dropped my credit card on the floor and left the room to go sightseeing, they found it when they cleaned the room and messaged me immediately to let me know that they found the card. I would stay in this hostal again when I visit Madrid next time.
Hostal Santa Isabel · Madrid
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