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Verified reviews from real guests who have already stayed here.
Guests reported excellent service and friendly staff.
Perfect location mentioned as a strong point in multiple reviews.
Overall good experience with some notable areas for improvement.
Some amenities were mentioned as lacking (e.g., no breakfast), affecting overall perception.
Mixed reviews; mentions of hair found in the bed and old sheets affected cleanliness perception.
Spacious rooms received positive feedback, though some noted issues with bed comfort.
“Good stay”
Staff were very friendly . Room was very clean
Parking isn't great you have to park in muti storey 3 streets away at a rate of 5 euros a day . Tea /coffee facilities would be a bonus
“Nice and welcoming hotel”
The friendly person at the check in gave us a feeling of welcome. The room was spacy and clean. At night, some people had to discuss their personal affairs aloud downstairs, but that was not the fault of the hotel. Benavente is a charming town, we will come back, hopefully.
“Excellent”
Nothing not to like. Secure parking for my motorcycle at €5.
For the price, nothing.
“Good location, comfortable, friendly”
Good location, comfortable, friendly
“Comfortable & Clean, well located hotel. · Cons: Check in was a bit elongated”
Comfortable & Clean, well located hotel.
Check in was a bit elongated
“Good and convenient, as a stage on a long drive to portugal.”
It's in quite a good position with restaurants and bars nearby for evening food and drink. Parking (paid) was convenient. A great view nearby.
No bar serving breakfast was obviously nearby - if there was, I missed it. Plugging in my laptop caused a spark and a surge that seemed to damage the battery. It recovered later in the week.
Hostal Universal · Benavente
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