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Verified reviews from real guests who have already stayed here.
The location received high praise for being central and close to attractions.
Positive comments on the attention from the staff and cleaning service.
Overall, guests enjoyed their stay and recommended the hostal despite minor issues.
Guests appreciated the cleanliness of the rooms, though some mentioned needing additional linens.
Guests felt satisfied with the value relative to the quality, despite some complaints.
Some rooms were mentioned as small or with issues, but comfort was generally noted.
“It was good location · Cons: We went during July which is an extremely hot time. We arrived and our air conditioning was not working. We brought it up with the staff and they were sadly not very helpful. They gave us numerous mixed signals and failed to actually answer our questions and help us. Originally they said they would put us in another room, then they said they would fix it, then they said they would give us a refund, then they finally put in a small fan instead, which helped a little bit. We were still not given any refund at the end. The room also had an old kind of mouldy smell to it, combined with a very stuffy room, it smelt horrible the whole time.”
It was good location
We went during July which is an extremely hot time. We arrived and our air conditioning was not working. We brought it up with the staff and they were sadly not very helpful. They gave us numerous mixed signals and failed to actually answer our questions and help us. Originally they said they would put us in another room, then they said they would fix it, then they said they would give us a refund, then they finally put in a small fan instead, which helped a little bit. We were still not given any refund at the end. The room also had an old kind of mouldy smell to it, combined with a very stuffy room, it smelt horrible the whole time.
“Solo estuve ahi”
Location good
is really confuso llegar al hotel
“Cons: More noise”
More noise
“Friendly staff, easy check-in..Location is amazing for the price..Air-conditioning .. · Cons: Nothing...”
Friendly staff, easy check-in..Location is amazing for the price..Air-conditioning ..
Nothing...
“It was nuce stay”
Everything
Nothing
“It is inside the city”
Service
Nothing
Hostal Victoria II · Madrid
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