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Verified reviews from real guests who have already stayed here.
The staff, especially Ainhoa, is noted as exceptionally attentive and friendly.
Reviews consistently mention cleanliness positively.
Breakfast received high praise in several reviews.
Guests reported a generally positive experience despite some minor criticisms.
The pricing appears reasonable for the quality offered.
Good amenities were mentioned, but comfort issues with mattresses were noted.
“The receptionist was very friendly and sweet. We felt welcomed. · Cons: Not very central to any of the good places to eat, so you’ll have to walk a bit. We came in the summer, and it does get super stuffy/dry with no air conditioner. You can open the windows. But I didn’t want to risk any bugs coming inside. Also, there aren’t any amenities like soap. Super basic, like a hostel I suppose!”
The receptionist was very friendly and sweet. We felt welcomed.
Not very central to any of the good places to eat, so you’ll have to walk a bit. We came in the summer, and it does get super stuffy/dry with no air conditioner. You can open the windows. But I didn’t want to risk any bugs coming inside. Also, there aren’t any amenities like soap. Super basic, like a hostel I suppose!
“Terrible would not recommend”
We got food poisoning from this hotel. The buffet breakfast was left out the night before in a refrigerator that you can see from the stairs. The yoghurt we ate at breakfast had us sick on the camino 4-5 hours after leaving the hotel my husband and I were violently ill. I have emailed them and they accept no responsibility . My 3 kids did not get sick and the only thing they didn’t eat was the yoghurt. The cheese in the same refrigerator dry on one side. It has costs us 2 days of our camino and 130 euros in taxi fees as we could not walk and were trying to walk to Laredo. We had to get taxi’s from Laredo and a taxi to noja the next day as wee still had vomiting and diarrhoea. The fact this hotel is not taking any responsibility it ludicrous. You should not support them. The hotel is run down and not looked after.
Same as above
“Basic but clean. Garage parking across the street which is great for motorbike”
Basic but clean. Garage parking across the street which is great for motorbike
“Comfy enough”
Room was spacious enough , it had 2 chairs and a little table . Breakfast girl was very nice !
No air conditioner , it was really hot in the room , fridge did not get cold . Why does everything at breakfast has to be in plastic portions or covered with plastic wrap ? Strange access with lift to 1st floor, then you have to walk the whole front terrace and then up a flight of stairs again .
“Breakfast was good and the parking very useful”
Breakfast was good and the parking very useful
“Underwhelming experience.”
Check in area was nice and friendly staff
Very thin walls, loud music, people making noise late and a very bland and outdated room.
Hostal Vista Alegre · Castro-Urdiales
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