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Verified reviews from real guests who have already stayed here.
Staff consistently described as friendly and accommodating.
Well-located, close to public transport and attractions.
Overall positive experiences, with specific guests expressing intent to return.
Excellent value for the price, particularly with breakfast included.
Good amenities, though some guests noted missing items like a TV.
Rooms were generally comfortable but there were mentions of older rooms.
“The place was in the city center, close to everything and the staff were amazing!!”
The place was in the city center, close to everything and the staff were amazing!!
“Not too bad for a short stay”
It appeared to be a student dormitory with rooms being rented out in summer. The bathroom was in the corridor (but fortunately close to my room door and most of the time I was the only one to ever use it). The shower stalls and their doors were very narrow, luckily a disabled bathroom with sufficient shower space was available. The location is easy to reach, between two metro stations (with suitcases, choose to go downhill on arrival from San Bernardo, when leaving to Noviciado). The rooms are a sort flight of stairs up from the entrance hall. The man meeting me was very very kind and helpful (but appeared to be kitchen help as no one else was there).
Unfortunately the eggs at breakfast were lukewarm at best, and the juice already started fermenting in the container. On the remaining days I had my breakfast in a cafeteria.
“Good”
It location
The shower was sorry. We found hair on the shower and we had to clean it
“Very nice place, great AC, host was very nice”
Host was very accommodating and patient, the air conditioning was very chill. Breakfast included. Beds were good too. Nothing bad to say about it to be honest
Nothing really
“Decent stop over”
Breakfast included and gluten free options provided. The man that let us in was super friendly and we communicated well enough using a translate app. Lots of space to hang up clothes, and we had a door to a shared balcony.
Three showers are in one lockable bathroom, but each shower has no space for clothes/towels etc. so if one was to dry off or get dressed you’d need to either lock the door (and limit others access to the showers) or do it in the public space. Having a dry space or even hooks in the shower may be useful. The beds/pillows weren’t very comfortable but it’s overall a decent hostel.
“It was ok”
Staff was nice, room and facilities were clean and tidy.
The air conditioning was central, so it was quite cold in the room and the air con holes were right on top of the bed causing a draft. No possibility to move the bed in the tiny room which was otherwise enough for my purposes. I also couldn't find anyone to leave the key to checking out and they did not reply to my messages. Overall I was happy but got a cough
Hostel Palacio · Madrid
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