Name: Hotel Aires de l'Emporda
Address: Carrer Besalú 28, Vilacolum, Spain
Rating: 9.3

József

spainhotels · 28 Jul 2025 · HU

3.5/5

“Comfortable but overpriced hotel”

The best

The room and bathroom were spacious and comfortable. The hotel garden is beautiful, the pool is good. The area is a family-owned area. Quiet and peaceful.

To be improved

The hotel staff barely spoke English, so it was quite difficult for us to communicate. Unfortunately, there is no free menu choice for dinner, they tell you in advance how much food you have to choose for a given price. There was a lot and I missed the side dish for the duck breast. They don't serve milk (neither cow's milk nor plant milk) or yogurt for breakfast. I just don't understand why the muesli is prepared then. There was a bunch of disgusting brown bananas on the counter for days. The butter wasn't put in the fridge, it was outside all day and it was prepared the next day too. The tablecloth wasn't changed when the food was laid out, it was very, very dirty, especially under the orange juicer. There were no chairs on the terrace. You had to ask for one separately, which they only put on the terrace on the second day afternoon, after another request. The room doors have an automatic retractor unnecessarily, because this results in the door slamming every time the door is opened, causing the building to shake. Guests absolutely do not pay attention to making sure the door does not slam. This is especially annoying early in the morning and late at night. If there were no automatic retractor, these unnecessary noises would disappear. We could not decide who was the receptionist and who was the waiter. If we wanted to do something, we had to search the entire building for the staff to see where someone was. There were a lot of mosquitoes in both the restaurant and the breakfast room, at least we were bitten a lot. Overall, the hotel does not deserve four stars in terms of its location or service.

Feedback from a real guest

Gary

spainhotels · 01 Jun 2025 · GB

5.0/5

“Ross early summer 2025”

The best

Possibly the best four-star hotel we have stayed in. A hidden gem.!!

To be improved

Large immaculate rooms, beautifully furnished, immaculate Grounds including swimming pool wonderful breakfast gourmet restaurant very tentative staff

Feedback from a real guest

Stephen

spainhotels · 02 Mar 2025 · ES

5.0/5

“Fabulous. We will be back”

The best

Great location. Food fantastic. Wonderful dinner and the breakfast was unbelievably good. Staff all fabulous. Comfy rooms. Great value

To be improved

Nothing

Feedback from a real guest

Right O'Clock WH

spainhotels · 02 Oct 2024 · RU

5.0/5

“Nice memories and wish to get back once again!”

The best

Fantastically cosy and clean hotel with utmost level of comfort and high quality of rooms and utilities. In the best way corresponds to value for money expectation. Guests should be aware of the reception desk is closed after 10 p.m. Advised to get in touch in advance to agree upon the keys transfer. Despite we did not do that and arrived very late in the night we could easily get in touch with personnel via Whatsapp. Keys were waiting for us so we had no issue to get in to the rooms. Hotel is a perfect location to visit Figueres town which is one of the main attractions around with its world-famous Salvador Dali museum. Figueres may be reached by car within 12-13 minutes. Rooms are spacious enough and offer high quality beds really of comfort for sleeping. Outdoor private veranda was a nice place to have a glass of wine. Despite the service is limited in the night time the mini bar was stuffed with everything and nice welcoming sweet things could be found in the room. Thus it created a feeling of a care. Pretty large swimming pool was found outdoor surrounded by green lawn with sun beds (inside hotel's area). However, this we could not use due to the late arrival time and early departure.

To be improved

Nothing to say. All was exceptional. Late visitors should keep in mind hotel has no personnel / service in the night time. Thus specific requests should be addressed in advance.

Feedback from a real guest

Gabriela

spainhotels · 27 Jul 2024 · ES

5.0/5

“The perfect summer stay”

Feedback from a real guest

Scipio26

spainhotels · 24 Jul 2024 · NL

5.0/5

“Had a great stay in a wonderful hotel with excellent staff.”

The best

Great staff, great kitchen, great environment, great swimming pool. Clean and great service.

To be improved

Nothing. Everything was perfect.

Feedback from a real guest

Hotel Aires de l'Emporda