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Verified reviews from real guests who have already stayed here.
Positive sentiment - numerous reviews praise the kindness and helpfulness of the staff.
Positive sentiment - good reviews regarding the quality of the meals offered.
Mixed sentiment - some reviews mention cleanliness positively, but others have concerns about used towels and hair in the bed.
General sentiment reflects a mixed experience with both positive and negative comments.
Mixed sentiment - some reviews describe the rooms as comfortable and clean while others highlight issues like poor air conditioning.
Mixed sentiment - some reviews mention high prices for the services provided.
“Staff So Helpful”
This pleasant suburban hotel on the riverside Camino path in Castañeres had a skeleton crew when I recently stayed overnight on a Sunday. Stelida and Aisha were the only staff I ever saw, yet they handled everything so graciously, even offering to personally make me dinner that evening despite the hotel restaurant being closed for Sunday dinners. I cannot praise both of them enough. In fact, the next morning, Stelida even came in early to make me breakfast, when I was the only guest there eating. It was very kind of her.
It would be nice to have information available for the hotel's Sunday guests about where else in Casteñares to eat Sunday dinner.
“Goid”
The room, bathroom and bed were great. Very accomodating staff member.
They need to sort out their key card entry dnd key power card. Ours needed to be changed about 5-6 times until one worked. However saying that, the staff member dealing with this issue deserved a gold medal!
“Ok stay”
It was nice and clean
Thé hôtel had a huge restaurant and breakfast bistro that never opened. No staff to be seen before we left so we had to wait for the luggage transfer company to arrive next day to hand over our backpack because reception was unattended and hotel completely locked. Bistro advertised breakfast from 6-9 am but not the case. Not open and no one to even provide a coffee. Town didn’t have any breakfast /coffee available until after 930am. Address on bookings not correct so I walked an extra hour to the wrong address. I tried to let the property know via WhatsApp but no response.
“Good restaurant, tricky room lighting”
For the area, this hotel was a good value and had convenient parking. Parking was the most important aspect of my choosing this hotel. Had a great lunch as well in the restaurant!
The lights were extremely tricky to work. The room had the plastic key card to turn on the lights - but it would take quite a bit of manipulation for it to work. In fact, had to have a hotel employee come once to get them on after attempting on our own for a few minutes.
“All in all I think this place is a good solution for someone who is passing through Burgos.”
I liked that it has free parking. It has a nuce restaurant that was open at the time of ohr arrival.
The sheets were not completely clean.
“I would not call it a hotel more a pension okay maybe for 1 night stay.”
Room was very clean comfortable bed good shower.
The restaurant was not open so no breakfast or evening meal had to go into city centre to eat.
hotel asador versus · Burgos
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