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Verified reviews from real guests who have already stayed here.
Many guests appreciate the hotel's central location, particularly during the holiday season.
Numerous reviews praise the staff's friendliness and attentiveness, highlighting exceptional service.
Overall, guests express a high level of satisfaction, with many recommending the hotel.
General sentiment indicates cleanliness is good, with comments about daily cleaning being effective.
Amenities such as slippers and hygiene kits are mentioned positively and enhance the stay.
Rooms are described as comfortable and well-maintained, though there are some heating complaints.
“I didn’t have the breakfast, but every staff member I encountered was very helpful and nice. · Cons: The chair in my room was torn and dirty. The atmosphere was dark. The towels were scratchy and thin.”
I didn’t have the breakfast, but every staff member I encountered was very helpful and nice.
The chair in my room was torn and dirty. The atmosphere was dark. The towels were scratchy and thin.
“Good”
Great buffet breakfast.
Half a shower door. Parking garage is too tight.
“Overall a good stay”
Only stayed 3 nights. as part of a coach trip. As a solo within that group I was given a lovely and large double room with a fridge. Some others had problems with their fridge and air con, but mine was fine. Overlooked the main street but little noise, though I was high up. Pleasant and helpful staff Buffet style food was very good, though not a huge amount of choice. Did have complementary wine with dinner and the breakfast included hot food. On our last night we were given a plated 'special' meal consisting of mushroom soup, steak and a few chips. It was fine for me, cooked as I like it, but people all like their steak cooked to different degrees so didn't suit all. Vegetarians were poorly catered for that time. I think they would have been better to stick with the buffet. It is very central in Torrejon, with easy buses into Madrid and close to the bus and rail stations.
“Excellent location and helpful staff”
Helpful staff, good breakfast , good facilities and location
Hotel did not offer any catering during day
“Perfect facility and wonderful staff for the service · Cons: No”
Perfect facility and wonderful staff for the service
No
“Pleasant Stay”
The staff at the counter were friendly and accomodating. Many restaurants and other stores catering to your daily needs are located around the hotel.
I think the furniture in the room needs upgrading.
Hotel Asset Torrejón · Torrejón de Ardoz
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