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Verified reviews from real guests who have already stayed here.
Hotel is well-located between Cala Bona and Cala Milor, making it ideal for access to entertainment and views.
Staff were described as friendly and helpful, contributing positively to the overall service experience.
Despite some major issues, guests enjoyed aspects of their stay, particularly location and service, contributing to a positive overall experience.
The pool area is lovely and there's a good selection of amenities, though some provided facilities were limited.
Rooms were cleaned daily, but concerns about food hygiene and thin walls suggest potential cleanliness issues.
Rooms were clean but small and basic amenities were lacking. Some rooms in a separate complex were not as expected.
“STUNNING LOCATION”
Great location, attentive and helpful staff all around hotel, great selection and variable food selection my only gripe was the hot buffet food was cold most nights , with no microwave on display at evening meal,, only at breakfast,, which to me needs to be addressed, The chefs show cooking was delicious, Pool are was immaculate, with stunning views
“5 out of 10”
Booked Hotel as it looked great on the Brochure. Arrived to find the Hotel had only 10 rooms and a second complex across the road from the actual Hotel. Sea views were from the hotel but you have to pay 64e per night extra for these rooms. Standard room was across the street in another complex. Our room was tiny but clean. Small bed, no ironing or tea or coffee making facilities. Small Fridge. Small balcony over looking the street which was noisy at night. Room had aircon and was cleaned daily. Pool area was lovely but pool is 15mtrs but looks much bigger on the brochure. NO ENTERTAINMENT!!!! Big damper for us as we had to source night time entertainment in Cala Bona and Cala Milor. Cala Bona was at least a 20 min walk from the hotel but the entertainment in the Cala Bona and surrounding hotels was Fabulous. Breakfast was luke warm at best with 2 x coffee machines with a queue every morning for coffee as machines were very slow. We ended up eating breakfast at Stanleys Restaurant across the road from the hotel which was gorgeous. Hotel is about center between Cala Bona and Cala Milor so is in a great location. Hotel claim they do not advertise entertainment and the sea views cost are transparent? We checked our booking with Love Holidays to find the Hotel does advertise Entertainment and no mention of 64e per night extra for a sea view and no mention of the standard rooms being across the road in another complex? Best to contact the hotel and get all this confirmed before you book. All in all, Lovely Hotel in ideal situ but a bit a bit disappointed with the 64e extra per night and the lack of nightly Entertainment. There are beautiful hotels all around Cala Bona etc and worth taking the time to check out and compare prices etc
“Hotel atalon you don’t disappoint on everything you advertise.. and you go that bit further with your staff…”
Fantastic location. Amazing hotel lovely rooms and amenities. Wonderful staff always friendly and helpful. Would stay again for sure.
“Bad experience”
Booked the hotel for the location and the fact the food looked great( don't normally eat dinner inhouse). Big mistake. First night arrived late so barely ate much, breakfast adequate on the sun morning. Sunday night got in restaurant 10 mins after opening. All plated "hot " food cold ,goodness knows how long been left out, veg almost raw, Tried several dishes. Queue for chef cooking too long to bother with. Tried several starters and couple of desserts. Unimpressed. Approx 4 hours later the stomach etc problems kicked in, worst case of food poisoning ever experienced in my life! Not eaten outside hotel all day and only drank bottled water. Rang reception mon morning ( no instruction on internal phone to access so used mobile) as solo and was concerned. Receptionist came up, said noone else affected, was a viral infection ( it wasnt), never heard from reception again so could have been unconscious in room for all they knew!! Was in bed virtually from the sun night til checkout on the wed. Looking back through reviews there is definitely something not right with the food, someone mentioned a possible hygiene issue. Maybe people just think it's a 'Spanish tummy ' general thing they've got...Luckily beds comfortable and clean, strong shower. Walls thin as could hear person next door zipping their case up so they must have heard me in bathroom... 😞 sorry...
“An amazing experience in the island to have with your couple”
Hotel Atolon is our favorite hotel on the island, we love it and strongly recommend it! The food is amazing and the pool has a has a view that leaves you speechless. Special mention to the staff who are super friendly and polite.
“1st time in majorca”
On the whole good,but single beds on wheels not so good.breakfast a bit chaotic at times.the pool was icy cold and not very inviting,the staff were very helpful.
Hotel Atolon & Kaafu Beach Club · Son Servera
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