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Verified reviews from real guests who have already stayed here.
General satisfaction with cleanliness noted in several reviews.
Positive overall experience despite some criticisms.
Some amenities like the spa received praise, but temperature issues noted.
Mixed reviews on service; positive remarks about staff but some negative experiences.
Aged facilities noted, which detracts from overall room quality.
Location concerns mentioned related to room placements, but proximity to nature appreciated.
“Personal comida jardines mini golf · Cons: Moqueta de pasillo”
Personal comida jardines mini golf
Moqueta de pasillo
“Interesting place for an overnight stay or a longer spa experience”
Good reception with friendly, helpful staff. Good restaurant and breakfast.
“Nothing!!! · Cons: The place is badly managed, old, needs modernisation in all areas. The expensive price we paid was absolutely unjustifiable......awful in every aspect. This is nursing home for elderly and sick and we felt more than terrible. It is not worth the price we paid :( The spa was terrible, the open swimming pool was closed. The room we paid for was awfully small, even the big bath towels were replaced with a small towels, the hygiene was terrible. Food in restaurant repetitive, not much choices small variety. The staff at the hotel very rude and always makes an excuse not to answer any service we asked for. Dump everywhere in the facilities. Just terrible!!!! Never again!”
Nothing!!!
The place is badly managed, old, needs modernisation in all areas. The expensive price we paid was absolutely unjustifiable......awful in every aspect. This is nursing home for elderly and sick and we felt more than terrible. It is not worth the price we paid :( The spa was terrible, the open swimming pool was closed. The room we paid for was awfully small, even the big bath towels were replaced with a small towels, the hygiene was terrible. Food in restaurant repetitive, not much choices small variety. The staff at the hotel very rude and always makes an excuse not to answer any service we asked for. Dump everywhere in the facilities. Just terrible!!!! Never again!
“it's more a "medical" spa for elderly than a luxurious spa-experience”
beds are good
the outdoor pool is in a glas house and a swimming cap is mandatory, not a nice experience. All other facilities are paid facilities. breakfast and diner buffet offers low quality food.
“Surprising!”
It isn't exactly a spa hotel. It is more like a rehabilitation centre and I suspect that all but a handful of the guests are sent there by the health service and they seemed well please with the bingo session before dinner. As mentioned, not exactly a spa hotel.
Hotel Balneario de la Concepción · Villatoya
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