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Verified reviews from real guests who have already stayed here.
Excellent location noted multiple times, close to key attractions.
Consistently highlighted as friendly and attentive, with good recommendations.
Clean and accommodating, praised in multiple reviews.
Breakfast offerings received positive mentions, though some suggestions for improvement.
Amenities such as coffee machines and breakfast available give a good experience.
Generally regarded as a good hotel stay experience.
“Cons: Booked a non-smoking room as I was staying with my children, but we were given a room that smelled strongly of cigarette or cigar smoke-similar to a cigar bar. When I brought this to the attention of the hotel staff, they were unable to offer any assistance or resolution.”
Booked a non-smoking room as I was staying with my children, but we were given a room that smelled strongly of cigarette or cigar smoke-similar to a cigar bar. When I brought this to the attention of the hotel staff, they were unable to offer any assistance or resolution.
“Exceptianly clean friendly hotel the staff were more than helpful”
It’s a little gem hidden away
No human being manning the reception we found it difficult to talk to a machine
“Great place to stop in route to the North of Spain”
Staff were very friendly. The location was very good and the rooms were very clean.
Nothing
“The hotel itself was lovely, centrally located with lovely rooms · Cons: Check in was awful. Virtual check in with key card for the room not available and the code meant to open the front door not working. Asked to just ring the bell to get in - it took an age to be answered so not ideal especially when travelling with a dog who needed out and in”
The hotel itself was lovely, centrally located with lovely rooms
Check in was awful. Virtual check in with key card for the room not available and the code meant to open the front door not working. Asked to just ring the bell to get in - it took an age to be answered so not ideal especially when travelling with a dog who needed out and in
“When cleanliness fails, nothing can erase urge to pack and leave.”
Good Nespresso coffee machine. Remote staff was efficient at check in.
Manned reception is only 7:00 AM to 11:00 PM. Virtual reception available 24 hours a day. Our washroom/toilet trash bin was left full of the previous guests' filthy stuff. Remote staff did not offer another room and this sanitary failure left its mark on everything. We were simply too tired to look for another hotel. One side of the bed had no bedside closet and no electric socket - very uncomfortable. The safe was buried deep in a shelf and could not be used. The minibar did not cool. To top it off - a poor cold buffet.
“Pleasant night sleep. Thank you”
Lovely room and comfortable beds
Nothing notable
Hotel Beratxa · Tafalla
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