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Verified reviews from real guests who have already stayed here.
Good service from employees, though some issues with reception availability.
Overall a positive experience with a few areas of improvement needed.
Room quality is acceptable with clean and comfortable bedding.
Good value based on the pricing and general sentiment.
Mentioned as far from the city, implying some accessibility issues.
Breakfast lacking in healthy options and variety.
“Did the trick”
The staff is awesome!
The beds are quite old.
“Pleasant”
Host was brilliant turned up at 19:00 opened the bar and restaurant and cooked us a nice mesl
Arrived doors were locked. No manned reception as advertised. Had to phone the owner for details of how to access our room.
“Exceptional”
“Absolute hero staff saves the day.”
We arrived in the middle of the April 2025 country wide power cut. We were on a cycle tour and our train was cancelled leaving us stranded without food or water. We managed to book Hotel Berna and, with some assistance from a friend, a hero arrived to check us in. Somehow he cooked us a banging meal, gave us water and saved us. As a property it’s what you’d expect for the price, but the location and views are outstanding.
“Exceptional”
“Great host, good for Camino, comfortable & good value”
Great location for the Camino Invierno. Telephone/send a message with eta - reception is not always staffed. The member of staff, Javier, was exceptional- he arrived very quickly / saw me to my room and said that he would have food prepared for when I showered. It was amazing - Galician soup, mixed salad, steak and chips and custard desert - with drinks was 15 euros. He said he’d reach out breakfast for me to have anytime after 6am. Fruit, mini croissants & coffee - brilliant
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Hotel Berna · La Rúa
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