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Verified reviews from real guests who have already stayed here.
Overall stay was positive with many expressions to return, and few allowable suggestions noted.
Most staff were described as professional and friendly, though there were a few negative remarks.
Rooms were generally praised, though there were concerns regarding accessibility room configurations.
Good amenities with entertainment options, but some considered the timing and variety to be limiting.
Excellent location close to the beach, though some mentioned limited nearby commerce.
Facilities were reported as perfect with no major cleanliness issues mentioned.
“Good place to go as a family”
room, staff
food was mediocre
“Perfect family stay. Especially if kids are under 7.”
Modern and well maintained hotel with excellent facilities. Spacious rooms and big comfy beds. The kids pool is amazing and perfect for kids 0-7. Nice playground on site and all 2 wonderful options just outside of the hotel. Staff is attentive and speaks English, which is helpful. Entertainment (including kids entertainment) is in Spanish as majority of guests are Spanish. Loved aqua aerobics, which is twice a day! Lots of other sports options like football or volleyball for teens and adults. The beach is public and absolutely lovely, you can rent a sun bed and umbrella. The dinner buffet food variety is impressive, there is a new theme every day - Italian, Mexican, Asian. Plenty of choices for any taste or diet (fish, seafood, vegetarian options). Lots of options for kids - pasta, pizza etc. Prices for extras like drinks at the bar or ice cream (if you aren’t all inclusive) are very reasonable.
Some bar cocktails weren’t up to scratch. For example, margarita was very watery and tasted like lemonade. I’d rather recommend Aperol Spritz. The hotel didn’t offer airport transfers, had to find one online.
“Josefi took care of our children's allergies when in the restaurant. · Cons: Very busy breakfast,lunch and dinner, had to queue to get food.”
Josefi took care of our children's allergies when in the restaurant.
Very busy breakfast,lunch and dinner, had to queue to get food.
“Will definitely repeat!”
One of our favourite hotels
The noisy grass trimmers in the middle of the day
“Fantastic as always!”
Still has the ‘new’ vibe!
It was so full at meal times
“Perfect facility for family vacation. Amazing hotel.”
The location, facilities, nice breakfast, big clean pool and beach all amazing. The facility is perfect for family vacation
Nothing
Hotel Best Costa Ballena · Costa Ballena
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