Hotel Biniamar

🌸We had a fantastic stay with my two daughters. What impressed me the most was the staff – everyone was genuinely kind, smiling, and welcoming. Especially in the restaurant, the whole team created a warm and relaxed atmosphere – always smiling and helpful. The cleaning staff also deserves recognition – especially one very sweet and cheerful woman who truly made a difference with her positive energy. That’s the kind of thing you remember. The location was perfect – right by the beach, with everything within walking distance: shops, restaurants, and a pool. It was ideal for a family holiday. The food was delicious and varied, and as a coffee lover, I really appreciated being able to take a cup of coffee back to the room after breakfast – a small thing that means a lot.

I stayed at Hotel Biniamar from October 24th to 25th, and my experience was shockingly below what I had booked and paid for. I had reserved two sea-front view rooms, exactly as stated in my booking confirmation. Instead, upon arrival, I was given only one sea-front view room and one lateral sea-view room—a clear downgrade and absolutely unacceptable, especially considering the hotel was nearly empty and additional sea-front rooms were visibly available. There is simply no justification for this. As if that weren’t enough, the hotel’s website advertised a complimentary welcome bottle of wine, which was never provided in either room. Another promise not kept. Selling a specific service and then delivering something entirely different—without any notice, explanation, or apology—is unacceptable. End of season or not, treating customers with basic honesty and respect should not be optional. I naturally expect a refund or appropriate compensation, but what is even more disappointing is the management’s complete lack of communication. My emails have received no real answers—only a vague “we will investigate,” and I am still waiting for a proper response. This level of indifference is simply unacceptable. Terrible transparency, terrible customer care. I strongly advise against choosing this hotel. I certainly will not return, and I do not recommend it under any circumstance.

Hello. We have already gone 2 years in a row. And we plan to go again next summer. The location is great. The food is delicious and varied. The beach is 1 minute away. We were very satisfied. The hotel room we were given was unique. And the cleaning was done every day, I won't tell you which room it was so you can book it for next year yourself. Thank you Biniamar. Renars Katerina ❤️

Almost every thing 😁

Staff,

The rooms were big, easy access, the staff are welcoming and friendly. Sea view was beautiful. We stayed with breakfast and the food was lovely. We would recommend this place and will be returning back. Thank you.