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Verified reviews from real guests who have already stayed here.
The hotel has a beautiful location near the Camino with stunning views.
The staff were described as friendly and accommodating, though there were some instances of being overwhelmed.
The overall experience was largely positive with many praising their stay.
The hotel was noted to be very clean with good upkeep.
Rooms were reported to be spacious, well-equipped, and comfortable, although there were minor complaints about the bedding.
Amenities like the bathtub and breakfast offerings were appreciated, but there were critiques related to the restaurant.
“It's a gem on El Camino de Santiago! After a long day hiking arriving in a hot bathroom with a stunning view - that's priceless. And the staff was very welcoming, everything was soulful. · Cons: --”
It's a gem on El Camino de Santiago! After a long day hiking arriving in a hot bathroom with a stunning view - that's priceless. And the staff was very welcoming, everything was soulful.
--
“This hotel is more like a B&B and not worth the price we paid.”
The location was stunning and the style of the rooms were contemporary and unique.
It is a very different interpretation of what a boutique hotel is. It is more akin to a b&b and is grossly overpriced for what you get. Over the 5 days we saw no management and there is absolutely no service. The breakfast was hit and miss for what was available and the hot food, if it was there was always cold. Most of the staff hardly greeted us and there is absolutely no difference in service if you are a guest at the hotel or someone coming in to eat from outside. On one occasion there were 12 people standing around the bar waiting to be served by the one barman. Its was an extremely frustrating experience albeit a stunning location.
“Stunning location🤩, tasty breakfast, mini bar included in the price, helpful staff”
Stunning location🤩, tasty breakfast, mini bar included in the price, helpful staff
“lovely location looking down over zarautz; nice walks in the surrounding area; drinks looking out over the sea (although no table service) · Cons: building works in progress during our stay; restaurant a little outdated compared to the rest of the hotel”
lovely location looking down over zarautz; nice walks in the surrounding area; drinks looking out over the sea (although no table service)
building works in progress during our stay; restaurant a little outdated compared to the rest of the hotel
“Best place in Zarautz”
Everything
All perfect
“fabulous location”
fabulous location
no staff. those that were there were amazing but not enough.
Hotel Boutique Berazadi Berri · Zarautz
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