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Verified reviews from real guests who have already stayed here.
Staff were frequently praised for being helpful and friendly.
Multiple reviews highlight the excellent central location of the hotel.
Overall satisfaction reported as positive despite minor issues.
Multiple mentions of cleanliness being satisfactory, but there were complaints about room conditions affecting the Airbnb experience.
Mixed feedback on value for money, especially in relation to food and beverage offerings.
Amenities were mentioned sporadically with some criticism regarding entertainment options.
“Room was full of bugs, lights didn’t work and room smelled like sewage.”
Location.
Everything.
“Charming and Comfortable Stay - But Plan your Arrival Carefully”
I stayed here during a work trip and overall had a lovely experience. However, finding the hostal was quite a challenge. My taxi dropped me off at Alfaro Plaza, which is about 100 meters from the hotel, but I didn’t realize that at the time. I hadn’t read the text message the hostal had sent with directions, so I ended up wandering for 30 minutes trying to find the place—no one could point me in the right direction! When my husband arrived three days later, his taxi dropped him off at a different plaza, claiming it was as far as it could go, and he ended up walking around for nearly an hour. So if you’re arriving by taxi, make sure to check your directions in advance. Also be aware that Google Maps can be unreliable in the historic quarter. Once I settled in, the stay was excellent. My room was beautifully decorated, the bed was very comfortable, and I appreciated the small fridge and kettle. A basket of teas and instant coffee was replenished daily, which was a nice touch. Being in the historic center means you're surrounded by great restaurants, charming cafés, and ice cream shops. Despite the central location, the rooms were very quiet. I would gladly stay here again—just be sure you know how to find it!
“Fantastic hotel with super staff and great rooms”
Great hotel in a great location - this was probably the best hotel of my overall trip!! Staff offered me a complimentary prosecco when I arrived and as my room wasnt yet ready I sat and drank coffee in the restaurant until it was. The staff were very accomodating and so welcoming. The room was also very nice, well presented, good space and secure.
To find it was not so easy, but hey this is Seville where everything is difficult to find in the old town!
“Superb”
Great location. Good value breakfast. Staff v friendly and helpful. Room was small but quiet and clean. Nice and cool especially as it was very hot outside
TV frustrating to use and lack of free channels Toilet door wouldn't stay closed, keep swinging open
“Very good”
Great location in the city centre
Nothing. It’s great and good value
“Very good”
Hotel Boutique Casas de Santa Cruz · Seville
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