Hotel Boutique Varadero

Nothing

⸻ We stayed for two nights, but unfortunately, the experience was far from pleasant. • On the first night, we were unable to use the bathroom because the pipe was broken. As a result, all the water from the tap leaked in large quantities onto the floor. • We reported the issue immediately, but were told it could not be fixed until the following morning. The room filled with a horrible smell from the pipes, making it very uncomfortable to stay in. • The next day, although the pipe was finally repaired, the smell became even worse — to the point that it was unbearable. The humidity and stench from the plumbing caused my face to swell, and I felt physically unwell. I suffer from asthma, and the conditions in the room triggered continuous coughing and breathing difficulties throughout the stay. I also have photos documenting the state of the room and would be happy to share them. Overall, it was not a good experience, and I truly hope no one else has to go through something similar.

Might have been good in it's day, but now dated and in need of repair. Here are the things I found disappointing. 1) The parking, the parking is very restricted, it's shared with the hotel, restaurant and beach and very limited. When I arrived every space was taken so I had to park illegally to off load my bags. Reception then told me I had to park my car near the Melia hotel some fair distant walk away. 2) Reception was pleasant, but not very welcoming 3) The room was dated and clearly the owners have never stayed in it, it was a sea view room with a terrace, but lots needed attention. The first was the coffee and kettle machines didn't have anywhere to plug them in on the table, you had to relocate them to next to the bed when you wanted to use them, come on, please, just add a extension lead or something to help your guests. The decorating was a bit of a mess (see photo's), and the room had a big wooden unit in it which had a soul purpose of just taking up space. Out on the balcony the decking was broken, the air con was leaking right where you would walk of sit, the shutters looked liked they'd fall on you. 4) The room had a nice view, but was right in front of the restaurant and bar, which stays open until after 1am and plays music, so don't expect to get much sleep if you don't have ear plugs. 5) The room wasn't the cleanest and I wiped lots of dust from the bed head (always my test point) 6) I went to the bar, it had several staff working there, but took over 10 minutes for them to come over to see what I wanted, they never returned after that despite only having 3 other parties in the whole place. Hence I decided not to eat there as they staff really couldn't be bothered about attending to the clients. 7) I booked the Superior double, with sea view and balcony, which listed, facilities that I never got, such as Sofa, Minibar or a Sofabed.