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Verified reviews from real guests who have already stayed here.
Strongly noted for convenience to shops and attractions.
Consistently described as friendly and helpful.
Considered good value especially for location and comfort.
General sentiment was positive, with minor critiques noted.
Mentioned as very clean, but some concerns about room odors.
Breakfast was appreciated, though there's mention of needing improvement.
“The hotel was well positioned with excellent parking facilities. It was clean, welcoming and we will certain stay there”
The property was well positioned for access to nearby plaza mayor. It was very clean, welcoming and the staff friendly and very helpful.
The restaurant was closed which was initially disappointing but the hotel recommended an excellent place to eat in the square.
“Immaculate , good location and excellent friendly hopefully staff”
“Very nice hotel. Convenient location. Parking. Takes pets. We'll sta stay again”
“very enjoyable”
cleanliness
not enough information in regard to garage access
“Would advise to look at other hotels and would not recommend”
I would not stay here again
The hotel is dated and needs TLC. I don’t understand how this has maintained a 4 star status as a hotel The entire hotel was hot - corridors, rooms, cafe area. The rooms were located on a busy road which was noisy. The breakfast that was included was sparse and not pleasant. Car park which is an additional payment (I accept this as a city) was in a very very dark underground setting.
“Comfortable hotel with great staff”
The property is in a good central location with walking distance of everything in the city centre. Everything felt spotlessly clean and the staff were very courteous and friendly. My room (219) was enormous and very comfortable for my two night stay.
The supplement to use the hotel car park is €20 per day however there is lots of free or very inexpensive parking nearby.
Hotel Castilla Vieja · Palencia
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