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Verified reviews from real guests who have already stayed here.
The location was frequently highlighted as excellent, right in the historical center.
Guests noted the hotel was very clean and well-kept.
The breakfast received high praise for variety and quality.
Overall, guests had a great experience with minor suggestions for improvement.
Rooms were described as comfortable, though some had issues like inadequate heating.
While most reviews praised the service, one mentioned a poor experience with a staff member.
“Magical!”
AMAZING. Beautiful room, beautiful hotel, perfect location.
The shower was difficult to use. It was hard not to get the whole bathroom wet! Our only problem!
“A comfortable stay in a beautiful period house.”
Its location in the centre of the town. The building is well maintained and the room was quiet and comfortable. Tea and coffee making facilities and iron and ironing board. Complimentary large bottle of water and a cocktail drink.
The bathroom would benefit from extra lighting and a shelf to put one’s toiletries.
“Potential travellers to Baeza should be aware that the plaza de la Constitución, the centre of life in baeza is a total”
Beautiful historical building
The air conditioning was broken , although the staff did their best to compensate for this
“See what we didn’t like”
8/6 we stayed in the hotel in Baeza and unfortunate the AC was not working. In my professional live I have spent during around 15 years on average 150-200 days in hotels and this is the first time. Agree this can happen but what I do not understand is that your hotel does not have a backup system or critical spares in stock. Your location is during this part of the year in a very hot area, yesterday afternoon the temp was 37 Celcius. So what is wrong in your maintenance department, was the unit regularly maintained, do you have qualified personnel, all questions relevant because I can tell you the night was not very pleasant. All though your reception staff was very considerate only a bottle of water was given for free, I would have at least expected some discount on the rate or a free breakfast. I hope you take these comments seriously because these events do harm your good name. Please get your maintenance department in order and maintain a good stock of critical spares.
“Exceptional”
A beautifully designed hotel with stunning architecture. The customer service was outstanding—staff were incredibly helpful and friendly throughout our stay. The rooms were well equipped with everything you may need for the duration of your stay. The location is ideal for exploring the main historical sites on foot, with plenty of food and drink options just steps away. We will definitely be returning!
“Stay here!”
I loved this hotel - beautiful and clean rooms and a great staff. The welcome drink was wonderful and much appreciated after a long day of travel. The breakfast buffet was the best I had in Spain.
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Hotel Cetina Palacio de los Salcedo · Baeza
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