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Verified reviews from real guests who have already stayed here.
Proximity to historical sites and peaceful surroundings were frequently highlighted.
Positive mentions of staff friendliness and helpfulness across multiple reviews.
Generally acceptable with some reviews praising breakfast but lacking specific details.
An average experience with both positives and negatives balanced overall.
Several reviews mentioned a clean environment but also noted issues like humidity smell and the need for renovations.
Positive comments on comfort but pointed out maintenance issues and lack of amenities like bedside plugs.
“Good for private and no disturbance”
Very limited staff.
Very limited facilities
“It was acceptable for a night stay but I wouldn’t stay there again.”
The pool was probably the best.
The WiFi wasn’t working as according to the staff: ‘the walls were too thick’. However they were so thin that at night you could hear the neighbours in their bathroom. There was a persistent loud fan extractor fan noise. The room was humid, there was no aircon, the window handles were broken, the bathtub was tiny and the shower was set up to flood the bathroom floor. The duvet was paper thin and plastic. The overall interior was looking rather tired. The staff spoke no English.
“Very pleasant stay”
could do with a better dinner menu - we thought there was a separate restaurant?
“very nice, clean hotel. Location is great, great views over the hills, its very quite. food was very nice. · Cons: no garage for the motorcycle.”
very nice, clean hotel. Location is great, great views over the hills, its very quite. food was very nice.
no garage for the motorcycle.
“Smelly pipes smelly room”
The room was clean and had a nice size for a family of four
When we arrived everything seemed ok. After we've returned from dinner in town, we noticed, the bathroom had a pestilent smell from the pipes. After a while the smelll had permeated all the room. Considered sleeping in the car, but hanged on and hoped the night passed fast. In the morning we fleed as fast as we could and went outside to clean the lungs in the beautiful surroundings. Please don't rent room 103 to anyone until is fixed.
“A lovely place located in a beautiful setting, very convenient to walk to town.”
Lovely staff and location, very convenient to walk to town.
There was an initial damp smell in the room.
Hotel Colegiata · Santillana del Mar
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