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Verified reviews from real guests who have already stayed here.
The pricing was considered fair for the services provided, especially for a budget hotel.
The staff were described as friendly and accommodating, which contributed positively.
On-site restaurant was a plus, though not many details were provided.
Basic amenities were available; however, the absence of a lift and updates was noted.
Centrally located but some complaints about parking and noise levels.
Cleanliness was generally praised, but some mentioned concerns about mold in the bathroom.
“Excellent family hotel and close to everything”
Wonderful traditional style hotel, absolutely loved it
Nada
“Central location . Cafe and bar offered a reasonable selection of food at decent prices. Kind gentlemen ordering me a taxi on check out day. · Cons: Very rude and unhelpful reception person who checked me in. Dealt with me in an aggressive unhelpful way.. worst check in experience ever. Noise outside and inside of hotel until about 3am. Faulty toilet cistern and dirty shower. Was told didn't speak any English at all at reception and apart from the male staff I met on check.out morning I felt there was a hostile approach to me as an English person am sad to say.”
Central location . Cafe and bar offered a reasonable selection of food at decent prices. Kind gentlemen ordering me a taxi on check out day.
Very rude and unhelpful reception person who checked me in. Dealt with me in an aggressive unhelpful way.. worst check in experience ever. Noise outside and inside of hotel until about 3am. Faulty toilet cistern and dirty shower. Was told didn't speak any English at all at reception and apart from the male staff I met on check.out morning I felt there was a hostile approach to me as an English person am sad to say.
“It served its purpose”
Location was great as were visiting family that lives nearby. Had lunch and a drink which were good value for money.
The air conditioning wasn't great, the room was very hot, particularly in the evening.
“Safe and clean, good location”
It’s location
Clean the room daily
“I like the food in the restaurant”
I like the food in the restaurant
“The facility is not properly maintained”
There is no one available at night for room service or any concerns
Hotel Costa · Mazarrón
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