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Verified reviews from real guests who have already stayed here.
The staff was frequently noted for excellent service and friendliness.
Consistently praised for its excellent location in the city center.
Overall positive experience, though marred by noise issues and discomfort.
Basic amenities provided, but some reviews indicated limited offerings.
Multiple reviews hinted at cleanliness issues, particularly with noise compromising the experience.
No specific mentions, standard quality for this hotel tier.
“A great location and a great bathroom”
The staff were incredibly welcoming to me and I loved staying here. The bathroom was very luxurious.
The walls had some water damage but other than that everything was spotless
“Solid choice for a city trip to Burgos”
This hotel offers many highlights that made our stay enjoyable: the bathroom was excellent, featuring a fantastic shower and modern design. The room layout was clever and comfortable, with a very cozy bed that ensured a great night's sleep. The location is ideal, close to everything in Burgos, and the staff was extremely attentive and courteous – they really made an effort to help with anything we needed..
However, there were a few issues that affected the overall experience: One window couldn’t be properly closed, and since the room was on the first floor with a flat roof outside, this raised some safety concerns. The air conditioning wasn’t working, and we were provided with a tower fan instead, which was not ideal on warm days. The view overlooked a dirty backyard, which wasn’t very appealing – though it wasn’t a major issue, as we spent most of our time exploring Burgos. Conclusion: A well-located and comfortable hotel with great amenities and excellent service. A few technical issues detracted slightly from the stay, but overall it’s a solid choice for a city trip to Burgos
“Girl at reception was very helpful on our arrival, comfortable, clean and central location. · Cons: Nothing”
Girl at reception was very helpful on our arrival, comfortable, clean and central location.
Nothing
“Reception was lovely”
“Daniel and Marcella were super helpful at the reception. Outstanding professionals and super welcoming.”
Daniel and Marcella were super helpful at the reception. Outstanding professionals and super welcoming.
“Very helpful staff nice room would stay again”
Friendly helpful staff Good location right in the centre of the city
Hotel Cuéntame La Puebla · Burgos
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