Hotel Derby Barcelona

We have been staying at this hotel since August 2022, and it remains our top choice. The hotel is incredibly comfortable and perfectly situated, as it is close to many attractions and key locations, making every trip seamless. What is truly beautiful about this hotel is how wonderfully helpful and amazing everyone is. The entire team treats you with such care. We would especially like to highlight Jose and the night shift staff; he has always been an attentive and kind person who truly gives a soul to the atmosphere. It is a joy to encounter such a welcoming spirit that perfectly reflects genuine Spanish hospitality and high professional ethics. We highly recommend this place to anyone looking for comfort and a dedicated team that makes you feel valued every time.

I will start this review from the moment of booking. When we made the reservation, we accidentally selected an arrival date that was one day earlier than intended. Within an hour of making the booking, we realized the mistake and contacted the hotel immediately to correct it. No luck. The response was simply: “It’s not our policy,” even though the reservation had been made two months in advance. The room itself was not particularly comfortable, but it was acceptable and clean. The noise, however, was another story. Although the hotel is located on a quiet street (far from hot spots like La Rambla, the beach, etc.), the noise at night continued well past 2 a.m. Then came the biggest issue. We requested a wake-up call for 7:15 a.m., but we woke up at 8:25 a.m., leaving us only a few minutes before we were scheduled to be picked up for a pre-paid, non-refundable tour. When we went to the front desk, the young lady told me, “We tried calling you, but no one picked up,” which was clearly not true. When we asked that if no one answered, why didn’t they send someone to knock on the door (maids were literally cleaning the room next door), the response was: “We are busy. It’s not our policy. We will send someone from maintenance to check the phone.” There was nothing wrong with the phone. Later that evening, my wife asked to speak with the manager, but he or she was unavailable. However, the person at the front desk gave us a completely different explanation, saying that they had simply been very busy that morning—no mention of calling our room or sending maintenance. In other words: the morning person was caught in a lie. We almost missed our tour that day. The question is: what would have happened if we had missed a flight? Honestly, the hotel experience left a huge blemish for us.

Be CAREFUL. We booked a full week but made a mistake and needed to make the first day of that week ONE DAY LATER. The hotel would NOT provide any kind of refund. Would not even provide a breakfast. Instead they are taking that one day when we won’t be there, charging us, and that’s that. Shocked really.

We enjoyed the hotel because it’s clean, it has professional employees and the room was very confortable. Near from buses that connect you to all parts of Barcelona.

I stayed for 4 nights here in September 2025. The location was very good , secure , calme & near to famous Diagonal street and just 10 minutes walk to metro station. Specially the staff were amazing/Javi at the reception was very kind and really a great help.I recommend this to everybody and will stay again there for 100 percent sure

We had a great time at the Derby Hotel. The staff were very friendly and extremely helpful. The rooms were clean and comfortable.