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Verified reviews from real guests who have already stayed here.
Staff received high praise for their friendliness and attentiveness across multiple reviews.
Overall experiences were very positive, with multiple guests expressing a desire to return.
The hotel is described as having stunning views and good accessibility to local attractions.
The reviews do not explicitly mention cleanliness, but it is implied by the overall high standards maintained by the hotel.
Guests enjoyed a diverse menu and high quality of food and beverage options.
The hotel offers a wide selection of amenities and facilities that were positively highlighted.
“Lovely Memories are Made of This”
We went for a mini-break during which my husband celebrated a birthday, "the best ever", he declared (and he has had more than 80!) This was mostly due to the excellence of the Don Pepe Hotel (slightly enhanced by perfect weather). In every area the hotel was superb, the very comfortable room, the superb breakfast buffet which provided a wide choice of meats, cheeses, fruits plus individually cooked items, the wide choice of restaurants for lunch and dinner, but above all the friendly, high quality of service. The staff in every department, without exception, were happy to go above and beyond to ensure our total satisfaction. We are left with a lovely memory, thanks to all especially the staff of the Erre restaurant.
“friendly hotel which is about to be renovated”
friendly hotel which is about to be renovated for 1,5 years. room certainly needs an upgrade. breakfast and service are very good.
“Fantastic Anniversary Weekend”
We stayed three nights to celebrate our Golden Wedding Anniversary. The staff were all amazing and looked after us so well. We were upgraded to a Royal Suite and given champagne and strawberries. All lovely touches to make us feel special. The pool area was great and lovely views over the sea. Stewards look after you very well. We are breakfast in the Red Room and also some snacks at lunchtime. The first night we ate in Erree, good food and great service. The third night in the Japanese restaurant - again wonderful food. We could walk into Marbella along the boardwalk. We look forward to returning when the refurbishment has been completed. Thank you for making our stay so memorable.
“Magnificent Team Fabulous Location”
Stunning setting and phenomenal service - both combined to make this a dream hotel for us. We were celebrating and are much indebted to Francisco for his kindness and professionalism and for going out of his way to help us . Francisco is a real ambassador for the Gran Melia . - this is our first stay at Melia and because of Francisco and the wider team we will definitely make Melia our first choice when looking for a hotel. Thank you Francisco. All the staff we met were lovely . A big shout out to the breakfast team you were magnificent - pleasant and helpful despite busy service . We loved Lucia’s smile and warmth, Yvonne’s welcomes, and the gentlemen and ladies who served us were amazing. The young man who looks after the water and room refreshments was so friendly and chatty and our housekeeping and evening service ladies were wonderful. The food was of a high standard at breakfast and at Bardot and the pool. We also enjoyed a meal at China Crown and the ambience at buzzy Cappuccino. The pool concierges were great always there to sort a sunbed or bring a drink or snack. Our stay was pure bliss and we really hope we can return and enjoy the reinvented Don Pepe and in the meantime sample a few other locations with Melia. Thank you you made us very happy
“Wonderful”
Absolutely wonderful hotel and amazing service! They have a great selection of food and amenities, all with the most stunning backdrop of the sea.
“Hotel Don Pepe experience”
We have been visiting this hotel for many years. The service is excellent and the attention to detail is first class. Whilst it has become a lot more expensive than in previous years, it still represents good value.
Hotel Don Pepe Gran Meliá · Marbella
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