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Verified reviews from real guests who have already stayed here.
Guests commented on the friendly and helpful service provided by the staff.
Excellent location close to major attractions, calm despite being in a lively area.
Multiple reviews mention the hotel as very clean and well-kept.
Many guests express intent to return, indicating a very positive experience.
Amenities stated to be satisfactory, but lack of some items such as a bidet.
Overall reasonable value given the quality of service and location.
“Big disappointment”
It was close to all amenities
the drinks prices was way over the top plus little things in the room need checking properly the breakfast was disappointing the bread was very hard to eat and the biggest upset we been out for the evening when we got back to the hotel the bar was closed couldn’t get room service not the sort of thing I’d expect from any hotel.
“Will stay again!”
Fantastic decorations and details, friendly staff and convenient location
Not in particular
“A small but cozy place. · Cons: A stair at the hotel gate is inconvenient for the guest with baggage’s to come in.”
A small but cozy place.
A stair at the hotel gate is inconvenient for the guest with baggage’s to come in.
“Robbed”
Air con would not cool the room. Lowest temperature was 25.7 degrees with a portable fan provided. They offered me three other rooms but they were all the same temperature with higher rooms even warmer. I paid for 10 nights in advance but left the hotel after one night to an equivalent hotel with proper air con so I could enjoy my time in Madrid. The management would not offer me a single Euro in compensation (the stay cost me $4,000 AUD) and would not communicate with me directly in person or by email. The staff are helpless.
“Can’t fault our stay”
Comfortable bed, staff were fantastic and friendly. Lovely bar area and the breakfast was delicious.
Great decor & great location
“Be aware”
They called themselves a hotel, but by no standards, it is a hotel. Very dated , the AC set to 27°c 80°f . and I couldn't sleep. I got up at 6am and ren away.
Hotel du Temps Madrid · Madrid
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