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Verified reviews from real guests who have already stayed here.
Guests appreciate the central location and accessibility.
The staff is frequently praised for being friendly and helpful.
No significant feedback on food, assumed standard for hotel tier.
Overall a mix of good and bad experiences, hence a balanced rating.
Limited amenities reported, affecting the overall comfort but some functional appliances available.
Some reviews indicate the hotel is overpriced for the quality and size of the rooms.
“It served our purpose for the short run”
Location to Gothic Area and Las Ramblas and sites to see ... John at front desk was spectacular in assisting in whatever he could. ...
Room VERY SMALL...no amenities ....tight elevator .....way too expensive for value provided
“Cute lobby, nice staff, drab and poorly appointed, foul smelling rooms. Ugh…”
The staff was very nice and accommodating when I shared my shock and disappointment with our room. The lobby area is super cute, good aroma therapy, tastefully decorated, so good first impression. But once off the smallest of elevators to the hallway of rooms, it was like a different place. Looked like a low grade nursing home. Horrible smell on the 2nd floor and smallest room with no window, no circulation, AC not working properly, foul odor in our room similar to hallway, no hot water in shower, etc. I asked the front desk what my options were, they moved me and my daughter to a larger room with a window the next day. A clear improvement, but still on the 2nd floor and not the kind of room I would chose to book in the future.
I didn’t appreciate the significant difference in the decor and aesthetics of the lobby and the rest of the hotel. The stale, musty odor in the hallways and room were awful. Bedding..I think what is usually a comforter at the foot of the bed was a curtain or table cloth.
“The location is excellent, the staff as well, all in all it was great!”
The location is excellent, the staff as well, all in all it was great!
The lightening, it was some how dark a little bit
“Cons: Hotel room had no windows or exterior ventilation, and AC did not function properly”
Hotel room had no windows or exterior ventilation, and AC did not function properly
“Location was great, room was clean, · Cons: Noise from other rooms, equipment nothing extra”
Location was great, room was clean,
Noise from other rooms, equipment nothing extra
“Air conditioning malfunction”
It was impossible to turn the air conditioner off. Thus, it was freezing all night long…
Hotel El Call · Barcelona
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