Hotel El Jardín de la Abadía

as it so happens, we were in search of a hotel in the middle of the night and booking.com showed us 4 available rooms at this hotel. while I was parking, my German travel companion wanted to book these rooms at the night desk. He was blatantly told that the advertised rooms were not available as they were not serviced and dirty. when we left, a group of Spanish travelers was greeted warmly and friendly and we infer that they have gotten the same rooms that we were denied. I asked on the next day when their rooms are serviced and whether or not advertised rooms remain dirty. I was asked to write an email that nobody bothered to read, as there was no response or an apology and as I have noticed seems to be the Spanish fashion in the hotel industry to interrupt guests, callers and disregard their concerns. Not even a lick of interest and suddenly unable to understand. Funny enough, the Manager is always absent as if a unicorn that must be conjured by magical means. People, this business only wants Spanish guests and they will treat everyone else like garbage. Valladolid is on the wrong side of Spain where tourists from abroad are disliked. This hotel and its disservice are the culmination of their disregard for paying customers. We took our business elsewhere, where we were welcome. The racism displayed in this hotel and throughout the region is of the lowest quality and without effort. Disingenuous really, no cunning and certainly not cleverly veiled. This hotel is one of the many reasons not to set foot into Spain ever again

Me gustó mucho que tenga plazas para aparcar reservadas a clientes.Y lo más destacable su terraza jardín para cenar.Muy tranquila y bonita

Stayed overnight while touring Spain & Portugal by motorcycle. I'm English, deaf as a post and don't speak Spanish. This hotel has all the things I want when I'm traveling, a decent sized room with good en suite facilities, a quiet and peaceful garden to unwind in, and excellent food. The whole place just feels comfortable, but best of all it has really nice, friendly staff who make you feel welcome. Loved it here.

The cafeteria/Bar has a picturesque tone. It is located in downtown Arroyo, very close to the highway. I only had coffee and tea with some friends, but it is also a hotel and restaurant. They serve good coffee

Having travelling from the beautiful historic town of Portillo this location came as quite a shock.Although the hotel is very old it is located in the middle of a new development. When we arrived there was an event being held at the hotel (christening?)and it was extremely busy.We couldn't park in the hotel parking area however street parking is plentiful so it was a case of parking up then moving the car when it was quieter.Our room was pleasant and as said before quirky. There is an outside seating area served from the inside bar, but nobody seemed to be looking after it as all the tables were covered in empties. The inside bar is quite dark and not really hotel standard. Having been told when the restaurant would open we then had to try and find someone to open it up, nobody seemed to know what was happening.We ate in the restaurant and the food was fine. I think this could be a really good hotel but the staff, who were lovely and very helpful, were too busy with the 'event' and really couldn't keep on top of everything which was a shame.

We stayed overnight at this hotel en-route to Portugal. It is a quirky historical place, with lots of reminders of its former use. Our room was large, with an excellent en-suite. Lovely comfy bed too! We were going to have dinner in the restaurant, but changed our minds and had tapas in the bar area. This was an excellent choice. Lots of different dishes, and more than enough for the two of us. If we do this journey again, this hotel is definitely on our list!