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Verified reviews from real guests who have already stayed here.
Staff were consistently described as kind and accommodating; several reviews praised their helpfulness.
The location was appreciated for its accessibility and pleasant surroundings.
Breakfast received high praise for variety and quality; overall food services were well-received.
Despite some issues, the overall sentiment was positive, with multiple guests expressing a desire to return.
Overall cleanliness was noted positively, but there were some criticisms regarding humidity and odor in bathrooms.
Amenities were generally liked, but some features like the spa and pool had issues.
“Nice hotel in close proximity to Santanilla del Mar”
Nice room with view over courtyard below and then out over fields and trees. Room was cool and staff were helpful Having The Black Tavern across the car park was handy for drinks and snacks
Couldn't control the aircon ourselves, which is irritating, but common these days
“Nice place”
Very nice big common terrace Quiet place Nice landscape
A water boiler should be good in the room (to make a coffee or tee)
“Spa facilities and quietness”
Spa facilities and quietness
“Watch out for hidden charges”
The room was modern, clean and comfortable. I chose this hotel to avail of the spa facilities which I was happy to use but disappointed it wasn't hotter & more accessible.
The spa is only open for a short period in the evening & the temperatures are unacceptably low in the sauna, if you are a habitual sauna user. Also it is unclear that there are additional charges for breakfast & the spa at the time of booking. The hotel claims to have a restaurant with room service but actually you need to leave the premises & walk up the road to an Irish bar just to get water. I found that unusual and a bit annoying if you all prepared for the spa. In the morning after paying an additional fee for the spa & breakfast I pointed out that this really wasn't clear from the reservation. The receptionist clearly wasn't interested in my feedback or suggestion that it should say room only on the booking rate. Overall the hotel is clean and comfortable, the booking process could be more clear though.
“Hotel was nice. Facilities and surrounding not so since”
The room was very nice with windows on two sides. It was comfortable. Shower was good
We were told to go to the pub along the street for drinks. It was a dive
“Buffet dinning for Dinner and Breakfast · Cons: No in hotel bar, directed to "pub" located across carpark which hotel uses, might not be to everyone's taste. Couldn't pour a pint of Guiness to save their lives!!”
Buffet dinning for Dinner and Breakfast
No in hotel bar, directed to "pub" located across carpark which hotel uses, might not be to everyone's taste. Couldn't pour a pint of Guiness to save their lives!!
Hotel Felisa SPA · Queveda
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