Hotel Florencio

I stayed here with my partner September 3rd to 6th and first look hotel wasn’t too bad. Get into the room, absolutely filthy. No window facing outside Just another wall. It was pitch black all day. Due to this one night I tripped over the bed post and smacked my head hard into the wall. I went to reception spoke to a man (don’t know his name) told me to have ice and go to sleep. Worst thing you can be told as someone who’s just smacked their head with a tennis sized lump. It’s now September 10th and since being home I’ve had to go to hospital, I’ve got a black eye, fluid all in my face and head and now developed trauma and fear of flying. Don’t put yourself in danger please 🙏 ⚠️

Special mention must be given to the chef who organised a remarkable a la carte menu .He was particularly welcoming. As we're the rest of staff .Top marks to all.My room had all the facilities you need especially the brilliant pressure shower. Only one poor thing it was quite noisy at night but that wasn't the hotels fault .

I was a little apprehensive about this hotel due to some of the reviews but we had a wonderful experience! Staff were extremely friendly and helpful. Jessica was just a ray of sunshine and the team on reception were extremely helpful when we were placed in the wrong room (we had booked room with balcony). It is definitely worth paying a little extra for the balcony rooms as they are more spacious and modern. We were only here for 3 nights so only used the pool area once. Only a short walk from the strip and the reception are happy to call cabs when needed.

The hotel is in a handy location and all staff were friendly and helpful. Read bad reviews about Orlando barman before arriving so were worried, but we need not have been. He’s helpful and friendly, he has to oversee the pool, luggage storage, bar drinks and bar food - so can get really busy. Rude reviews make me wonder if people were rude to him first? His English isn’t strong so you must be patient and wait til he’s ready to help you. Keep an eye on your bills as he can get busy and make mistakes. Be warned, the drinks are expensive (unless you don’t mind beer.) Pool area is nice, gets very hot and is a real sun trap. There are a lot of large groups visiting this hotel, so sun beds are hard to come by at times. We often found ourselves sitting amongst groups of 10-15. We soon gave up on the pool and went to the beach daily, a lot more relaxing! We found breakfast buffet €10 to be a good deal. Room cleaned with fresh towels daily. Reason the review is relatively low given the positive above is because we didn’t like our room at all. It was very small and didn’t have a balcony. That was exacerbated by the fact our ‘window’ was not a real window. It faced an inner courtyard, 1 foot away from a wall and was barred. There was a security light which beamed in all night. It was noisy due to people using an inner corridor next to this courtyard / echoing . Our neighbours smoked into this courtyard which meant we had the smoke coming directly into our room. We were a platonic mixed gender group so there was a real lack of privacy in this box room with no balcony, it made for a very uncomfortable stay. The bars on the window made the room feel almost prison like. Pre drinks on the bed with no natural light doesn’t quite give the holiday vibe and it put a dampener on our stay.

Ignore all bad reviews !! We loved this hotel and the staff are so nice! Orlando couldn’t do enough to help. Rooms are clean and big, everything was safe in the room and not noisy. Food is good price and loads to choose from

We had the best time at this hotel, the food is great and the service is really good The rooms are clean and well kept and Orlando the bar man is so lovely and goes out of his way to help you The pool area has plenty of sunbeds and is so clean Perfect for a girls holiday and made our time in Ibiza amazing :)