Hotel Francisco I

Great location in the heart of Madrid with plenty of dining options around. The hotel was clean, and the room was spacious. Fantastic breakfast in a lovely and elegant restaurant. Great bar and friendly front desk staff. The housekeeping ladies were extremely polite and always smiling. The air con was good and quiet. Downsides: no kettle in the room. Toiletries were not replenished during our 3 nights stay. There was no bottled water in the room. Stained sheets. For the price, this could be improved.

Our family experienced a wonderful stay at the Hotel Francisco in Madrid. It starts with a beautiful entrance off the street to this lovely modern designed boutique hotel. The staff at the front desk are very professional and courteous. A special thanks to Laura for working through some unexpected challenges at check in. The service from the entire staff was superb and continued throughout our stay. The rooms are very clean and well maintained. The breakfast was outstanding and provided a great way to start our days. The location was great for us and provided convenient access to everywhere we wanted to go. I can highly recommend this hotel for a wonderful stay at the magical city of Madrid.

We stayed there from the 11th of June up to 16th June. Location-wise, this hotel is great. Few minutes away from Puerta del Sol and Plaza Mayor; we were able to stroll every day to these iconic landmarks. The breakfast menu is good and 4 hrs from 07 00 am to 11 00 am for breakfast is good in my opinion. I upgraded to a room with terrace (5 days = Euro 350) but then regretted it after a day. The terrace does not offer any privacy. It is just a standard room with terrace. You get good views even from the rooms with balcony. Our room was on the 6th floor. From the 6th floor, you do not get a good view of the streets. The lady at the cafetaria was very nice, friendly and kind. One thing also that i did not appreciate is that the receptionist let a taxi driver come meet us while we were having breakfast. believe we should have been contacted first. Sending the lady at the café our greetings from Mauritius. We shall choose this hotel again when we visit Madrid in a few years.

A bright clean welcoming Hotel. every member of staff was friendly and helpful. The lounge and bar area are an oasis of peace and comfort, nothing was too much trouble. they even arranged drinks and snacks for our family whose flight had been delayed. Great location with plenty of choice for eating and drinking. Breakfast offered so much choice and was beautifully presented.

This was our first time in Madrid, and the Hotel Francisco was an excellent place to spend it. We were there for two weeks, and everything about the hotel was wonderful. It’s a perfect location. Overall, the entire place has a modern, clean look. There is a small lobby with an adjacent lounge with a bar and snacks. The room was nice and the bed comfortable. The staff was extremely nice and helpful. One night my wife went down to the lounge after closing to ask if she could get some tea, and the bartender (Mai) set her up with a tray with a small electric kettle, pot, mug, and tea bags to take to the room. There is a great breakfast buffet with a complete selection of choices. They’ll even make eggs to order if you ask. If we go back to Madrid, we will stay there again. Highly recommended.

We stayed there when we arrived in Spain for two nights and again for 2 nights after staying in Spain for a month. The hotel was in a very convenient area (Puerta del Sol), the front desk staff were all very helpful and friendly, the lady in charge of the bar was always so friendly and helpful and there were so many good choices for breakfast. The rooms very also very comfortable and clean