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Verified reviews from real guests who have already stayed here.
The hotel's central location was a notable positive aspect in many reviews.
Guests frequently praised the staff's attentiveness and helpfulness, indicating high service quality.
The breakfast received good reviews for variety and presentation.
Overall positive experiences noted, with some minor issues ensuring satisfaction.
Limited mentions of amenities, but some guests noted the lack of coffee/tea facilities.
Mentioned issues with comfort and noise, but some rooms were praised for size and cleanliness.
“Very comfortable”
Beautiful hotel within walking distance to the center.
“Getting old”
Location, staff and price. The hotel is getting old but the staff is great and very responsive and friendly. Very well located and parking is available in the streets. The decoration and rooms must have been fancy 20 years ago but the carpet and rooms are old. I was at a Silken in Leon and that's more like a **** hotel.
This hotel is getting run down. I was there 4 years ago and this time I saw a few maintenance issues besides the style looking old. The AC was weak and it was cooler outside in July than in the room. I called reception and maintenance came immediately. However, they claimed it was working but barely. Since it was a central AC they told me another room will be similar but they offered to change. We bought a fan and slept with open windows. Thankfully it was not hot. The show drain was so slow that we had to pause the shower for fear of flooding the bathroom. Reported too and never fixed. The PMR room is so small that I could barely get my wheelchair next to the bed. Much less reach the window or turn around in some places. The bathroom was spacious however.
“Good location, big rooms with comfortable beds.”
Good location for walking into town and exploring (near to city bus stops)
Air conditioning in bedroom didn’t work well. The bar in the hotel wasn’t ever open, which was different from the hotel information displayed.
“We did not sleep”
Hotel was nice and staff was friendly
Our room overlooked a nightclub that stays open until 6 am. We heard large groups of parties talking, arguing, even fighting all night.
“The location was great. The breakfast selection was good”
The location was great. The breakfast selection was good
“Great stay on our Camino stop”
Great location and comfortable bed
Needed some updates
Hotel Gran Via · Logroño
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